Bridging the Generative AI Gap: Governance, Quality, and Enterprise Adoption
Kane Simms
??Triple Award-Winning AI Automation Consultancy ?? VUX. helps businesses leverage AI… Properly.
Every big tech company is working on foundational generative AI models and promises that the future will be different. Yet…
Large Enterprises have generative AI policies in place now that prohibit the usage of the technology. There is a gap in the middle on an opportunity emerging surrounding quality assurance and governance for generative AI applications that will enable the technology to meet its potential whilst satisfying the concerns of enterprise.
The company that is uniquely positioned to take advantage of this is Cyara. So I sat down with CEO Rishi Rana to discuss this and much more.
In this episode
00:00 Introduction
01:07 Welcome Rishi
04:10 What is Cyara?
10:15 The activity in the market
18:22 General role and strategy
22:20 Getting better productivity
32:04 Is there a good imagination?
37:07 What we can expect from Cyara
41:25 Accuracy of the intent
43:00 LLMs marking LLMs
48:17 Outro
Make sure to visit Cyara
About Kane Simms
Kane Simms is the front door to the world of AI-powered customer experience, helping business leaders and teams understand why AI technologies are revolutionising the way businesses operate.
He's a Harvard Business Review-published thought-leader, a LinkedIn 'Top Voice' for both Artificial Intelligence and Customer Experience, who helps executives formulate the future of customer experience ad business automation strategies.
His consultancy, VUX World, helps businesses formulate business improvement strategies, through designing, building and implementing revolutionary products and services built on AI technologies.
Contact Centre Consultant | Transforming Customer & Employee Experiences with an insights and data led approach | Operations | Technology | Sales & Process Optimisation | Training | Outsourcing | NED @Cloudax Voice AI
2 个月Oliver Hobson really interesting about governance and quality!
Transformational Leader | Impact-Driven Business Strategist | Entrepreneur | Executive Leadership Expert | Global Icon 2023 | World’s Most Notable CEOs | GCC CEO of the Year
2 个月This discussion on the balance between the potential of generative AI and enterprise certainty is incredibly timely. In my experience, ensuring robust quality assurance in AI applications is indeed crucial. It's exciting to see leaders like Rishi Rana addressing these key issues. What insights did you find most surprising in your conversation?