Bridging Gaps in Domestic Work Relationships

Navigating the complexities of domestic work requires understanding diverse cultural, religious, and socioeconomic backgrounds. At Pinkcollar, we recognise these dynamics and the challenges they present in an industry often lacking formal practices and professionalism seen in workplaces.

Therefore, our Post-Placement Support service acts as a #HR solution to bridge these gaps, providing ongoing assistance to both employers and domestic helpers throughout the entire 2-year contract—far exceeding the standard 3-month industry limit.

To facilitate this, we follow the PEACE process to resolve conflicts and maintain a healthy working environment:

1. Proactive Communication: We advocate for regular #communication between employers and workers from the start. This helps identify potential issues early, reducing the likelihood of conflicts.
2. Evaluate: When a conflict arises, we arrange a meeting or call to listen to both sides. Our thorough evaluation process helps uncover the root cause, guiding us toward a practical solution.
3. Assess: We assess potential solutions, such as mediation or adjustments to work arrangements. Our #collaborative approach ensures both employers and workers feel supported and ready to move forward.
4. Connect: We guide both parties through mediation, helping them find common ground. This connection fosters compromise, allowing us to implement solutions that benefit both parties.
5. Examine Redress: After a solution is implemented, we follow up to ensure its effectiveness. If conflicts persist, we examine options within our #redresspolicy or explore further mediation.

We believe the PEACE process serves as a cornerstone for employers, ensuring that Pinkcollar is always on hand to assist throughout the process, particularly if anything unexpected or urgent arises.?

This ongoing support helps foster positive, long-term #workingrelationships, while also bridging the gap between informal work and structured HR practices.?

Additionally, we’re helping migrant domestic workers improve their livelihoods by offering compassionate support to those striving to break the cycle of poverty.?

Do you agree? Share your thoughts in the comments.?