Bridging Community and Volunteering: Insights from Jagat Singh of Community First

In this article Jagat Singh explores the key challenges facing voluntary organisations, which include commitment and finding sufficient volunteers, especially for roles requiring specific skills. To attract volunteers, Jagat advises charities to be transparent about roles and benefits, leverage digital platforms, and engage younger people with digital skills.

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Jag leads the development of volunteer opportunities within community organizations across East Hampshire, Havant, Fareham, New Forest, and Winchester. ?Jag is dedicated to promoting the Volunteer First Volunteering Service and attracting volunteers.?He also coordinates collaborative efforts with CVS network partners, organizes volunteer promotion events, and manages corporate volunteering days to strengthen community involvement.

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Community First plays a crucial role in connecting volunteers with local charities and community organizations in need. Their brokerage service is the backbone of this effort, making it easy for willing volunteers to find meaningful roles. In a recent interview, Jagat Singh from Community First provided insight into the service, shared the challenges they face, and offered advice for both volunteers and organizations.

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Q: Could you tell us about Community First’s brokerage service and how it supports community engagement?

Jagat: At Community First, we offer a comprehensive volunteering service, with our brokerage being the core component. Our brokerage platform serves as a bridge connecting those who wish to volunteer with community organizations that need support. We make it easy for charities to advertise volunteering opportunities and for volunteers to discover them. Essentially, we’re here to get volunteers knocking on the doors of organizations seeking support for meaningful causes and initiatives.

Q: What are some challenges Community First faces in connecting volunteers with the voluntary sector?

Jagat: Commitment is one of the major challenges. Life happens—people’s circumstances, family commitments, or work situations change, and that impacts their ability to follow through. This shift in commitment can disrupt organizations and even lead to communication breakdowns.?

Another challenge is finding enough volunteers. Despite our best efforts in marketing and promotion, it’s ultimately up to the community to step forward. Some charities require a high volume of volunteers for ongoing or one-off activities, while others need very specific skills. Managing expectations here is essential. While we can’t guarantee placements, we encourage organizations to try our service—they have nothing to lose and everything to gain.

Q: What advice would you give charities for attracting and engaging volunteers?

Jagat: Being open and honest is key. Charities should clearly outline volunteer roles, responsibilities, and, equally importantly, the benefits to the volunteer. Potential volunteers appreciate knowing what they’re getting into and what’s in it for them. This kind of transparency helps manage expectations and fosters commitment.

We also emphasize the importance of digital engagement. Leveraging social media, updating websites, and tapping into community forums are vital in this digital age. Engaging younger volunteers, who often bring valuable digital skills, can make a big difference. Charities that cleverly manage their digital presence and marketing strategies will have more success attracting volunteers.

Q: What are some benefits you’ve noticed for those who commit to volunteering?

Jagat: Volunteering provides individuals with a sense of purpose. It’s a way to give back to the community, and many volunteers report a genuine feel-good factor from their contributions. Moreover, it’s an opportunity to build or retain skills, which is especially beneficial for people who may be out of work, retired, or looking to transition into a new field.

Since COVID, there’s been a downturn in volunteering, but the pandemic taught us how essential community support is. Whether someone volunteers for career progression, social connection, or to maintain their skills, each experience contributes positively to both the individual and the community.

Q: Do you have a checklist or advice for potential volunteers assessing a volunteering opportunity?

Jagat: Yes! Our website is designed to help volunteers find local opportunities by simply entering their postcode. This makes it easy for someone to see what’s available in their area. But before even browsing, I recommend reflecting on one’s skills, interests, and, just as importantly, what they don’t want to do. It’s essential to find a role that aligns with your goals and values.

For instance, a young person looking to gain career experience may look for roles aligned with their aspirations. Meanwhile, a retired professional with financial expertise could offer consultancy to a local charity. Volunteering should be fulfilling and tailored to each person’s unique strengths and motivations.

Q: What types of volunteer opportunities are available on Community First’s website?

Jagat: We offer a wide range of opportunities across Hampshire, including roles in befriending, supporting the homeless, food bank assistance, youth mentoring, and care settings. We also have creative roles, such as those in local theatrical charities and crafts. With a presence in several districts, from the New Forest to East Hampshire, our brokerage service reflects the rich diversity of volunteer opportunities out there. I encourage anyone interested to visit our website and explore the possibilities.

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Closing Thoughts:

Community First’s brokerage service plays a pivotal role in linking volunteers with organizations across Hampshire, fostering a stronger, more connected community. Whether you’re looking to give back, develop new skills, or build connections, Community First provides an accessible platform to help you find the right fit. Visit Community First’s website to see how you can make a difference.