Bridging Communication Gaps in Scientific Teams

Recently, I participated in a collaborative research project that made me deeply reflect on the importance of effective communication in the scientific environment. I'd like to share some personal perspectives on how choosing the right communication channels and practicing active listening can significantly influence the success of our research and development initiatives.

Choosing the Appropriate Communication Channel

Up to 93% of interpersonal communication is influenced by non-verbal elements.

In the scientific world, we deal daily with complex information and nuances that are not always easily conveyed through written words. Non-verbal communication—gestures, facial expressions, and tone of voice—plays a crucial role in the complete understanding of the message. According to Albert Mehrabian, Professor Emeritus of Psychology at UCLA, up to 93% of interpersonal communication is influenced by non-verbal elements.

During the project I mentioned, we initially relied exclusively on emails to coordinate our activities. However, we noticed that misunderstandings were frequent, and the lack of nuances in written messages was causing delays. We then decided to implement weekly video conference meetings. This change allowed us to capture non-verbal cues, clarify doubts in real time, and strengthen relationships among team members.

Practicing Active Listening

Active listening is essential for building authentic and understanding relationships.

Active listening is a skill often underestimated but fundamental for effective communication. It involves not just hearing the interlocutor's words but understanding the context, emotions, and intentions behind them. Carl Rogers, one of the pioneers of humanistic psychology, emphasized that active listening is essential for building authentic and understanding relationships.

In the research environment, where we collaborate with professionals from various areas and backgrounds, active listening allows us to integrate different perspectives and enrich our scientific approaches. It promotes trust and encourages contributions from all team members, resulting in more innovative and effective solutions.

Applying in Practice

To improve our communication, we can:

• Choose the appropriate channel: For complex discussions or sensitive feedback, opt for face-to-face meetings or video conferences.
• Practice active listening: Show genuine interest, avoid interruptions, and ask clarifying questions.
• Be clear and concise: Ensure that the message is conveyed clearly, avoiding unnecessary jargon.

Effective communication is a fundamental pillar in scientific advancement. By choosing the appropriate channel and practicing active listening, we not only avoid misunderstandings but also foster a collaborative and innovative environment. I invite all fellow scientists in Brazil, the United States, and around the world to reflect on their communication practices and continuously seek to improve them.