Breakthrough Beth
Fergal Roche
Working with leaders of businesses supporting schools and trusts to achieve growth
Instead of giving lots of serious stuff in this post, I'm going to tell you a story.
I know. You're welcome.
I studied English for my first degree. I read Dickens, Shakespeare, Metaphysical poets etc, but I've since decided that my favorite piece of literature is Farmer Duck by Martin Waddell. I so loved reading it to my kids. If you haven't read it, you're seriously deprived I'm afraid.
So I thought I'd tell you a story about someone I'll call Beth. Then I'll go to Farmer Duck for insights about Beth's journey. Here goes:
Introducing: Breakthrough Beth, CEO and Visionary in Education
Beth is the CEO of an EdTech company based in England, driven to make her innovative product indispensable across schools nationwide. Her company, with a team of 25 employees and annual revenue of £2 million, has the potential to revolutionise education with its cutting-edge solution. The product is exceptional, yet Beth struggles to gain the attention and trust of key decision-makers in schools. Her frustration grows as she watches lesser products break through, leaving her searching for the turning point that will enable her to expand her client base and make a lasting impact.
Specific Problem She Is Trying to Solve:
“We know our product is game-changing for schools, but they just don’t see it yet. We need to get past the initial barriers and show them the value.”
Triggering Events: The Catalyst for Change
Beth has always believed in the potential of her product, but a series of events have made it clear something must change. The tipping point came after a major educational conference where her team invested heavily in a superb stand, but the anticipated surge of interest from school business managers and trust COOs never materialised. The disheartening outcome prompted serious reflection. Around the same time, she lost a key account to a competitor offering a lower-quality solution, simply because they had better relationships within the education sector. The combined financial loss and emotional blow made her realise it’s no longer about just having the best product — it’s about getting schools to understand and believe in it.
Her Reality: A Pivotal Moment
Beth sits at her desk, staring at the sales reports from the recent quarter. The numbers are not what she’d hoped for, despite all the hours her team has spent refining the product and pitching to schools. She thinks back to that conference, where the enthusiasm she felt never translated into real contracts. She knows her product could truly transform classrooms, but the frustration of not breaking through weighs on her. As her competitors continue to make inroads, she wonders what she’s missing. Something needs to change, and fast.
Internal Monologue:
“I’ve poured everything into this business, and I know we’re onto something incredible. But if schools don’t see it soon, how long can we sustain this? Why are we struggling to get the message across when we have the better solution? Maybe we’re not reaching the right people or not speaking their language. I need to figure this out before the window of opportunity closes, and our competitors take over.”
Goals:
- Gain Market Traction: Beth wants to secure contracts with schools, without having to run pilots for every potential client. She dreams of full implementation across the sector.
- Expand Influence: She longs to see her product recognised as the go-to solution for schools, creating significant educational impact.
- Sustainable Growth: Increasing revenue to £5 million while scaling the company, without sacrificing the core mission of improving education.
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?Challenges:
- Perceived Value: Convincing schools that her product offers long-term value over more familiar or entrenched solutions.
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- Bureaucratic Hurdles: Navigating the complex and often slow decision-making processes within schools.
- Market Awareness: Many schools remain unaware of the innovative possibilities her product offers, or they’re sceptical of trying something new. Additionally, MAT CEOs and COOs, headteachers and school business managers are often too busy to engage with traditional marketing material.
Behaviours:
Beth is now actively rethinking her strategy. She attends more educational leadership forums and is aggressively pursuing partnerships with educational influencers to amplify her product’s credibility. She’s also consulting with marketing experts who specialise in the schools sector, realising that the key might lie in reshaping the company’s messaging to resonate with school decision-makers.
“We’ve built something truly revolutionary for schools, but until they understand its value, we’re stuck. I need to find a way to connect with the right people, break through the noise, and prove that we’re the best solution.”
So: there we have it. What could Farmer Duck possibly have by way of insight into Beth's situation?
Let's see...
Creating Change through Empathy and Teamwork
The story of Farmer Duck offers powerful lessons in leadership and transformation, particularly for those striving to make a breakthrough in a challenging market. In this heartwarming tale, a hardworking duck is exploited by a lazy farmer until the other farm animals rally around, realising they can create positive change by working together. This narrative is a reminder of the significance of collective action, empathy, and courage in addressing persistent challenges.
For CEOs like Beth, the key is not just having a great product but also creating the right connections and momentum in the market. When schools are busy, hesitant to explore new solutions, or loyal to long-standing providers, it’s crucial to approach the problem with empathy and collective strength.
Key Insights from Farmer Duck:
1. Identify the pain points: Just like the other animals noticed the burden on the duck, Beth must recognise the challenges that schools face, from budget constraints to busy school and trust leaders. Understanding their pain points is the first step toward aligning her solution with their needs.
2. Build Trust through advocacy: the animals in Farmer Duck rallied behind the duck to confront the farmer. Similarly, Beth can build her breakthrough strategy by engaging key stakeholders and advocates within the education sector who can influence decisions.
3. Overcome resistance with empathy: the story emphasises the power of empathy. Beth needs to show schools that her product isn’t just another tool, but a solution designed with their unique challenges in mind. Crafting messaging that acknowledges their time constraints and workload can be key to winning their trust.
4. Leverage the power of collaboration: just as the animals joined forces to oust the farmer, Beth must rally her team to collaborate with educational influencers, stakeholders, and even competing solutions to create a more significant impact in the sector.
5. Challenge the status quo: in the book, the animals took action to change their circumstances. Beth needs the same courage and willingness to challenge existing practices within schools. Her message should inspire schools to think beyond their current thinking and embrace new, more effective solutions.
6. Create a collective vision: the animals in Farmer Duck had a clear goal: to help the duck. Beth must create a shared vision with schools, showing them how adopting her product aligns with their mission of improving education and outcomes for students.
By approaching her market breakthrough like the animals in Farmer Duck, Beth can turn her challenges into opportunities. It’s not just about selling a product; it’s about creating a shared journey of transformation.
Conclusion
Beth’s journey to securing contracts with schools parallels the journey of the duck and the animals that supported it. With empathy, strategic advocacy, and a collaborative approach, Beth can create the momentum needed to make her product indispensable in the education sector. Like the resilient duck, success lies in perseverance, understanding, and inspiring collective action.
It's not easy, but look what happens at the end of the story.....