Breaking the Silence: Addressing Mental Health in the Modern Workplace
Camille Preston, PhD, PCC
Business Psychologist, Leadership Expert, Author, Executive Coach
There’s an interesting irony when it comes to mental health: It’s something we recognize as essential and positive, often framed as more of a cognitive issue than purely emotional, yet despite its importance and the growing awareness around it, mental health remains heavily stigmatized. This disconnect between how we proclaim to approach it versus how it is actually perceived. This stems from the public extolling the virtues of being open about our mental health, versus the reality of how one is treated and perceived once one has been honest and open.
Mental health is closely linked to workplace productivity and overall well-being, making its influence in professional settings impossible to overlook.??
We must face the undeniable truth: mental health is a critical factor in the workplace. When considering safety and health, it's not just about ergonomics or air quality. The mental wellness of employees plays a pivotal role in productivity and overall well-being—and it's time we stopped tiptoeing around that reality.
Mental Health in the Workplace: Breaking the Taboo
While most people now accept the importance of workplace safety and health, mental health remains an uncomfortable and often unspoken topic. Despite widespread acknowledgment that work-related stress affects nearly everyone, discussing mental health challenges at work is still considered taboo. Studies show that mental health concerns impact a significant portion of the population. In the U.S., 23.1% of adults experienced a mental illness in 2022, which equates to nearly 60 million people (Mental Health America)(National Institute of Mental Health).
According to the World Health Organization (WHO), around 1 in 8 people globally live with a mental health condition. In the workplace, mental health issues like anxiety and depression are leading causes of lost productivity, with the global economy losing an estimated $1 trillion annually due to unaddressed mental health conditions. Additionally, the American Psychological Association (APA) reports that nearly 3 out of 5 employees are impacted negatively by work-related stress, including mental health concerns, highlighting just how pervasive these issues are.
A toxic work environment contributes to poor mental health and also exacerbates existing issues, creating a vicious cycle where stress, anxiety, and burnout become normalized. The WHO further highlights that this can lead to a host of issues, from harmful substance use to absenteeism and decreased productivity. This is not only a health crisis but also an economic one. Ignoring mental health is a high-cost gamble that businesses can no longer afford to take.
In an article from the Harvard Business Review, Morra Aarons-Mele notes, "We loathe to talk about mental health at work... If we’re feeling emotional, our impulse is to conceal it." This tendency to hide struggles perpetuates a cycle of silence, stigma, and avoidance. Yet, as Aarons-Mele also points out, mental health is never an isolated issue—it ripples across entire workplaces. And it doesn’t discriminate based on age, education, or socioeconomic status.
The Impact of Workplace Changes on Mental Health
Workplace dynamics have shifted dramatically in recent years, amplifying mental health concerns. While the rise of digital technology and the expansion of remote work have brought flexibility for some, they have also created new stressors. Many employees find themselves stretched thin, constantly 'on,' and running low on the personal bandwidth needed to maintain a healthy work-life integration. As we grapple with these challenges, it’s clear that mental health in the workplace is not just a personal issue—it’s a systemic one.
As I wrote in my 2012 book Rewired, “Being overwired is an increasingly dangerous predicament... affecting mental, physical, emotional, and financial well-being.” Fast-forward to today, and the effects of this digital saturation have only grown even more severe. Many of my clients are tired, overstressed, and struggling to balance their wellness with professional demands.
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Leading with Empathy: A Path Forward
When we lead with empathy we begin to foster a culture where mental health is openly discussed, and we break down the stigma that keeps so many employees from seeking help. Leaders must recognize that addressing mental health is not just a compassionate choice—it’s also a strategic one. Teams that feel safe discussing mental health are more engaged, productive, and loyal.
Creating safe spaces for these conversations and building mental health initiatives into workplace wellness programs are key steps. Leaders can help their teams reduce stress and anxiety by implementing flexible work schedules, encouraging mental health days, and promoting resources like counseling or support groups.
The financial return on addressing mental health is clear: fewer sick days, better employee retention, and a more energized, innovative workforce. But the human return is even greater. By embracing empathy and focusing on mental health, we can create workplaces that are not only more productive but also more humane.
Mental Health Awareness: Our Call to Action
As we mark Mental Health Awareness Day this October, we, as leaders, have a responsibility to stop glossing over? the mental health crisis in our workplaces. It’s time for leaders to take a stand, cultivate empathy, and recognize that supporting mental well-being is an investment that will pay off tenfold—in both human and financial terms.
Mental health isn’t just an individual issue—it’s a collective one. And by addressing it head-on, we create stronger, more resilient organizations that thrive on empathy, understanding, and mutual support.
References Goetzel, R. Z., et al. (2018). Mental Health in the Workplace: A Call to Action. Journal of Occupational and Environmental Medicine. Aarons-Mele, M. (2018). We Need to Talk More About Mental Health at Work. Harvard Business Review. World Health Organization. (2017). Mental Health in the Workplace. WHO Report.