Breaking the Cycle
I'm sure we've all heard the old proverb, "If it ain't broke, don't fix it." Historically, that's all businesses knew, when something breaks you get it fixed. This is what is now known as the, "Break Fix Model," where there's a continuous cycle of replacing or fixing assets causing stoppage in workflow and coming with an unpredictable price tag.
When it comes to your business' technology, in today's digital world you need to be up in running 24/7/365, every hour down results in lost opportunities and added stress to your team. Yet many businesses are still operating under the Break-Fix Model. Maybe it's because they don't know other options exists or don't truly understand the negative impact the break-fix model can have on their business. (If they aren't tracking the affects of IT issues then there's no way to understand the impact of downtime) Either way it's time to break the cycle, because now there's another option.
When it comes to your technology you no longer have to wait for things to break, switching to Managed Services is all about "proactive" care. Just like they'll tell you that proactively taking care of your body will save you hundreds if not thousands in medical expenses, proactively taking care of your technology comes with the same benefits. Managed Services with R&D Computers, Inc. is all about taking control, because in order to take a proactive approach, we have to have the necessary information to properly to do so. By Monitoring and receiving more information, we are able to make educated decisions to not only manage your devices but also maximize them. While we give our customers a firmer grip on their technology, Manage Services benefits don't just end with that.
Benefits of Managed Services over Break-Fix
- Reduced Cost
The Break-Fix Model is unpredictable, because devices aren't being managed you never know when you will have to spend money on untimely repairs. Your business also accumulates cost by unwarranted downtime. With Managed Services you are charged at a fixed rate that your business can budget for and because devices are being properly managed your business can avoid IT related downtime saving your business in IT cost as well.
2. Certified Support
Unfortunately being able to staff the proper IT talent is very expensive. From cybersecurity, IT Technicians to technology strategist, to truly have access to the skills needed can add up in cost. With Managed Services your business will have access to certified technicians, that will have all the skills needed to properly manage your devices.
3. Strategic Advantage
With a Managed Service Provider (MSP) you will no longer have to worry about trying to figure out what devices to get or researching technology on your own. Having access to a Remote CIO is common in Manage Service contracts, helping with IT Consulting and strategies.
Of course there are many more benefits to partnering with a Managed Service Provider but what needs to be remembered when deciding on whether it's time to make a change is that your business' technology is much more important to your business than ever before. The Break-Fix Model might have worked 10 years ago, but as the workforce becomes more dependent on technology, it becomes more important to protect it. Take control and Break the Cycle.
For more information on Managed Services visit www.randdcomp.com or contact us at 770-416-0103