Breaking Barriers, Inspiring Change: We Are ICE

We’ve been igniting power and purpose to unlock possibility since the beginning…?

2023 saw a significant number of lives changed and communities transformed through our human-centred design approach, we counted well over 100,000 lives directly supported and over a million indirectly influenced through our?partnerships last year.

Making better happen by driving positive change is what we do every day at ICE. Since our journey began almost 25 years ago back in 1999, we’ve collaborated with, and enabled our clients and partners to unlock power and purpose, for both their people, and our world.?

We work with individuals and organisations to deeply understand what drives behaviour, and we’ve seen powerful shifts happening in communities?and?teams alike and our work with leaders and CEOs across a range of sectors has been truly inspirational and humbling. The level of commitment to using the power of co-creation and co-production to transform their organisation is a real example of servant leadership.?

Fostering Positive Transformation?

2023 saw ICE anchor work with Integrated Care Boards such as Black Country ICB to help solve knotty problems including system integration, recruitment, retention, and neighbourhood integration. We also worked with the Office for Nuclear Regulation, whose mission is to protect society by securing safe nuclear operations. The work saw us coming together to collaboratively shape the future and ways of working as a regulator with their executive team.??

We also worked with two of England’s largest acute trusts including NUH and many NHS organisations with executive and divisional leadership teams to help unlock the potential working on problems of structure and releasing hierarchy, all of which impact the strategy for their future roles in integrated care.?

Our Head of Organisational Development, Abi Manifold joined ICE in 2023 and has worked in the people development and leadership space for 25 years. But what deeply connects with her the most as part of Team ICE is the approach that we take to collaboratively get right to the root of what's going on for organisations and people. This method then enables us to deploy both process and creativity to bring solutions that stick. It all happens in co-creation and is human-centred.?

“I've always worked with a breadth of clients. But the thing that stands out with ICE is the depth of the work. I'm working with a team of experts who, together, have over 500 years of experience. We all know our stuff and it lets us think deeply and innovate together - to solve the tricky stuff with clients, at the core of what's working and what isn't. We literally live our tagline - Make Better Happen.”?

Some standout feedback quotes from recent leadership participants include…?

• "I've done leadership stuff before but not like this."??

• "I've grown in self-awareness here more than I have in the last decade."?
• "I learned the core about change management: people don't want change done TO them, but WITH them. It's altered my mindset about change completely.”?

Visionaries in Action

Since the start of 2024, we’ve already been hard at work across the South West of England on a Vanguard-leading programme as human-centred design experts to accelerate the effectiveness of digitally enabled neighbourhood teams on behalf of NHS South West.??

We’ve also been working with amazing social care partners in Rochdale on co-production as a culture, NHS Devon to collate and analyse Digital Social Care experiences across the region, and NHS South CSU to explore the COVID vaccine uptake across the nation.?

“The time is now, to push on, with more positive change and we’re excited to continue?to build meaningful connections with a remarkable network of change makers, to make better happen.” ICE CEO, Stuart Jackson

The entire ICE team is energised and ready to grow more throughout 2024, and we invite you to join us on this journey. Begin your path to #MakingBetterHappen today by visiting www.icecreates.com.?

?

#ICECreates?

#Remarkable?

#BehaviourChange?