Break This Bad Habit and You'll Instantly Look More Confident

Break This Bad Habit and You'll Instantly Look More Confident

I do this. You do this. Sometimes we all do this.

Women do this more. Junior employees definitely do. Bosses tend to steer away from it, but even they commit this bad habit.

I'm talking about the human tic that causes us to apologize.

For nothing.

When I'm less confident, I apologize. When I have to ask a tough question, I sometimes apologize. When I'm about to make a pitch to someone, I apologize.

And every time I do, I cringe afterward. How much better would all of that have sounded if I'd just cut out the extraneous words before?

There are times when apologizing really is warranted. CEOs tell me constantly how they always regret when they yell at someone. And the first thing you do after? Apologize. (Watch the Radiate video below on whether it's ever okay to yell at someone).

What am I apologizing for? To be honest, for a variety of reasons, none of which sound very good. To soften the impact? To deflect criticism before it's uttered? To appear more likable?

I talked about this bad habit with Charlie Rose, whose life's work is all about asking people the tough, probing questions. He's been able to wriggle information out of people that nobody else has. And he's respected for it.

"I don't apologize for questions," he says in my podcast, Radiate (listen here). "Just ask the question. I said to (Russian president Vladimir) Putin, 'I know you're not going to like this, but a lot of people think you're being very aggressive in Ukraine.' His response to me was, 'You're right. I don't like it.' Just ask the question. It comes from genuine curiosity. If you do that to people, they're with you, and they want to satisfy your curiosity."

Likewise, a few weeks ago, I was at a BuildOn dinner where Lee Cooperman, the famed hedge fund billionaire, was giving the keynote. He said to all the kids gathered at the dinner something to the effect of his success is something they should all try to emulate.

At first, you might be turned off by the arrogance to say that. But he quickly added, "I'll tell you why," and then he rattled off his accomplishments. Son of immigrants. Bronx kid. First in his family to go to college. Worked his way up the Goldman Sachs chain. Left to start his own firm. All self-made. By the end, the kids were applauding.

I liked the technique Cooperman used. I'll tell you I'm great, and then I'll tell you why and you decide.

So if you ever catch yourself wanting to apologize first, think of Cooperman or Rose. Just ask the question or make the statement, and then back it up. Take "I'm sorry" out of the rotation. Make no apologies and you'll soon get the respect you deserve.

If you liked this article and want more content to help you become a better manager and leader, join the Radiate community by clicking here. And for a limited time only, join our "Radiate with Us" experience and win a rare opportunity to have an exquisite private dinner with Chef Thomas Keller at Per Se in New York City. Don't miss this incredible chance - enter here!

Deborah Badamo

Registered Nurse MDS Coordinator

1 年

Very interesting read?

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Mamik Rahayu (Mia)

IT Business Solution Architect

8 年

No body perfect in the world. Only people that have big hearts who will forgive.

Tehmina G.

PMP? | SAFe? 5 Agilist | Scrum Master (CSM) | Technology Consultant | Integration Expert | .Net | Azure |Agile Coach | Digital Transformation | DevOps

8 年

I just love what Jack Welch - GE former Chairman & CEO said about Should You Yell at Someone at Work? He said. "NEVER. And if it happened. A Public apology not a private one, that’s what you have to do." Once, I was assigned with some work, those days my visa was in processing stages and same day HR called me to complete some mandatory process for visa and contract things, the mail I received was quite urgent without and prior notice. I went to my controller (manager) and asked him if I could leave from work for 2 hours to visit to HR in other building and explained why it is required. He yelled at me so worst that everyone in the whole big work place stood and started looking at me (I was standing and he was sitting - people could see me only) I felt so embarrassed. Well, I could not go to HR that day, my visa got delayed. Afterwards he did not even bother to say anything. Later we the whole team received award on that work which I was working on even then he did not say anything!!! By the way I knew it, if I would have leave for only 2 hours only, that also wouldn’t have make any differences, because I spend 60% of my time to fixing existing things. phew... what an environment !

Darlene Roy-Johnson

Leadership Coach | Career Consultant | L & D Leadership | Team Development | Workshop Facilitator | Assessment Consultant

8 年

I agree. I hear people (mostly women) say this a lot when they have nothing to apologize for! It may be just a "filler" word, but it can be perceived as a lack of confidence.

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