Branded Contents: The Emotional Side of Content Marketing
Pino Canelli
Consultant of General Management, Temporary Sales & Marketing Director, Specialized in Digital Marketing, Member of BNI Latina Centro
In recent years, the Job-to-be-Done approach has gained increasing importance in the marketing strategies of companies. This method focuses on the task that the customer is trying to accomplish and how the purchase of a product or service can help them perform that task more effectively. In addition, Job-to-be-Done pays particular attention to the ability to enter into symbiosis with one's customers and prospects, because the sale is almost never a product sale, but often ties into the relationship with those who sell us things.
In particular, branded content represents an effective form of content marketing, as it allows companies to create an emotional connection with the audience and build their reputation. Branded content is content created by a company or brand to promote their business, products, or services. This content can take many forms, including videos, articles, infographics, podcasts, and much more.
One of the winning practices for creating effective branded content is to focus on the target audience. It is important to understand who your ideal customers are and create content that is relevant to them. This way, you can build an emotional connection with the audience and increase your credibility.
Another effective practice is to create high-quality content that is interesting and engaging for the audience. This means that the content should be informative, educational, or entertaining, and not just promotional. In addition, the content should be visually appealing and easy to read or watch.
The distribution of branded content is as important as the creation of the content itself. One of the best practices for distribution is to use the appropriate marketing channels to reach your audience. For example, if the target audience is active on social media, then the content should be distributed through social media.
It is also important to measure the effectiveness of your branded content. This means monitoring the number of views, likes, and shares of your content and analyzing metrics to understand what works and what doesn't. This way, you can make necessary changes to improve the performance of your content.
Finally, it is important to be authentic and transparent in the creation and distribution of your branded content. This means avoiding creating misleading or promotional content and trying to be as honest as possible with your audience.
In summary, branded content represents a unique opportunity for companies to build an emotional connection with their audience and increase their reputation. By following best practices for creating and distributing effective branded content, companies can create high-quality content that is interesting and engaging for their target audience. However, to create a lasting connection with their customers and prospects, companies must go beyond simply creating quality content. They must understand the job-to-be-done that their customers are seeking to accomplish through the purchase of their products or services.
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Understanding the job-to-be-done of your customers means understanding not only what you sell, but also why you sell it. In other words, it means understanding what problems or needs your customers are trying to satisfy and how your products or services can help them achieve their goals.
When you understand the job-to-be-done of your customers, you can create a symbiotic relationship with them. It is no longer just about selling a product, but about offering a solution to a specific problem. Companies can demonstrate that they are on the side of their customers, helping them achieve their goals and improving their lives in some way.
This type of symbiotic relationship not only helps companies build the trust of their customers, but can also lead to greater customer loyalty and the creation of brand evangelists. Customers who feel understood and supported by companies tend to be more loyal and speak positively about their products or services to friends and family.
In summary, companies that combine the job-to-be-done approach with the creation of effective content have the opportunity to build an emotional and lasting connection with their customers and prospects. Understanding their customers' job-to-be-done allows companies to offer solutions that improve their customers' lives, creating a symbiotic relationship that goes beyond just selling products or services.
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