BPO Roundup - Monthly Dispatch
BPO Wizard (Formerly Prudent Outsourcing)
We hire, train, and manage your offshore recruitment delivery team.
Welcome to the Spootacular Edition of the BPO Roundup!??
In the October Dispatch, we’ll uncover Who’s Got the Monkey, share some Spooky Recruiting Ideas, reveal The Story behind 9, 9.5, and 10, a Candid Conversation with The CEO, and more.
Let’s get started!
What’s in This newsletter?
CEO Corner - A Peek into the Corner Office!
BPO Insider - Employee Newsflash
Beyond BPO - Outside the Cubicles
Blog Picks – Top Performer
Post Picks - The Month's Best
BTS - Behind The Scenes
A Peek into The Corner Office!
Stop Taking the Monkey
As leaders, it's easy to fall into the trap of taking on problems that belong to our team. An employee comes with an issue, and out of empathy or habit, we say, "Let me think about it," or "I'll handle it." Before we know it, we've taken their responsibility onto our plate.
This classic dilemma was discussed in Harvard Business Review’s famous article, "Who's Got the Monkey?" The monkey represents the task or problem. And when we take it from our team, we’re not just adding more to our workload, we’re slowing them down too.
Here’s a simple solution instead:
When someone comes to you with a problem instead of taking the monkey, ask, “What do you recommend?” This shifts the responsibility back where it belongs, reminding them they own the task.
Why is this important?
It empowers your team to think critically, take initiative, and solve problems independently. It allows them to grow and frees you to focus on the bigger picture.
So next time let your team keep the monkey!
I appreciate your presence.
CEO | Saad Rasheed
Recruiting Events to Attend in November
Employee Newsflash?
The story behind 9.0, 9.5, 10
This month, we want to highlight our incredible team and their hard work in keeping our clients happy. We’ve received outstanding CS scores of 9.0, 9.5, and even a perfect 10!
Our Wizards put dedication and effort into every interaction, going above and beyond to meet client needs.
We couldn’t be prouder to have such a talented and passionate team.
“Take care of your employees and they’ll take care of your clients”
Outside the Cubicles
Spook Up Your Recruiting This Halloween
We know you keep hearing the advice to stand out from the crowd, but today, we’re sharing exciting tips to help you do just that!
70% of job seekers are more likely to apply to companies with a fun recruiting process.?
Halloween is the perfect time to get creative with your recruiting efforts. Here are a few tips:?
1. Host a Halloween-themed Job Fair
Decorate your recruiting space with spooky decor and include fun games. This engaging atmosphere can help you attract candidates and also give them an idea of your company’s culture.?
2. Get Creative with Your Outreach
Use Halloween-themed language and imagery in your emails and social media posts to spark interest and excitement.
3. Create a Halloween-themed Landing Page?
Create a dedicated Halloween landing page for job openings. Highlight your Halloween events and make it easy for candidates to learn about available positions.
This adds a fun touch and encourages more applications!
Happy Halloween! ??
Get ready for a good laugh!
We’ve gathered 10 of the strangest, funniest, and downright unbelievable candidate no-show stories interviewers have shared.?
Read them here:?
The Month's Best
See what we are talking about on our LinkedIn.
A Candid Conversation with The CEO
This month, we had the chance to sit down with our CEO, Saad Rasheed, for an exclusive podcast session, where he shared some glimpses into both his journey and vision.?
He spoke about his deep connection to the South Punjab as the base for BPO Wizard and his desire to create opportunities for local youth.
But the podcast wasn’t all business. We got to see a more personal side of him, his humor, his personality, and his beliefs.
Stay tuned for the full podcast, where you’ll get to hear more from our CEO and his plans for BPO Wizard’s future.
Just for laughs
That’s a wrap for this month. Stay connected for more insights in your inbox.
Until next time!
Talent acquisition specialist at BPO Wizard
4 个月Looking forward to the podcast ??
Passionate HR Recruiter with Targeted Search Expertise
4 个月Amazing
Marketing Coordinator at BPO Wizard
4 个月It's very interesting.