Bots. Bots. Bots.

We've been building bots.

Bots that help improve the customer experience.

Customer Experience

The first experience with your brand, whether in a contest or an event sign up, must be a positive one. This fun little bot to support Downtown Canmore's contest is a way to combine a Facebook page, Facebook messenger and a newsletter sign-up.

Save Time & Money

What are your frequently asked questions? Perhaps having a witty chat bot on your Facebook page would decrease the number of people calling to ask where your office is? By automating conversations that would otherwise require an employee to answer, you can save time and money.

Generate Leads & Sales

Chatbots use direct messages to gather information necessary to provide effective support. You can guide someone to sign up for a new product or for an event. For example, asking users to complete a contact form in Facebook gives you their contact information. This allows you to continue the conversation and move that user from your marketing funnel to your sales pipeline. ??

Provide ‘After Hours’ Support

A chat bot can be a simple; an auto reply to let you know that no one is here right now, to a very complex training video. The bot can be a combination of quizzes, information, videos and infographics - get creative! By using a robust chatbot when your business is closed, customers still gain access to the information they need.

Want to build a bot but don't know where to start? Ask us!

Thanks for reading, Steff