Boosting Pre-boarding and Onboarding, the 2023 Select Awards, and More?

In October, we hosted a webinar on how to boost the pre-boarding and onboarding experience and announced that nominations are now open for our 2023 Select Awards ! Read more below on these topics, and a few others you may have missed.

And don't forget to follow us on LinkedIn for more company news and updates, upcoming events, and industry thought leadership.

Boosting the Frontline Pre-boarding and Onboarding Experience

In case you missed our latest webinar, it is now available on demand! Hosted by Centrical’s Sierra Bromley , this session covers:

• How to get frontline employees on board before they join the organization
• Streamlining the onboarding process for new hires (and preventing early attrition)?
• Leveraging AI and gamification to ensure employees retain?their training and learning and have the competencies and confidence they need

Watch On Demand

From Gal Rimon, Centrical Founder and CEO

When Centrical’s Founder and CEO, Gal Rimon , isn’t at the office he’s speaking to top executives and industry leaders about the business challenges and opportunities in EX and CX.

In fact, he has logged well over 100 days on the road this past year, meeting with leading brands around the world that are changing the game by delivering a guided, personalized experience to their frontline teams.

Gal has recently shared some insights based on these conversations and industry trends on LinkedIn:

• Developing an AI Strategy to Augment the Agent & Supervisor Experience ?
• Barbie: “I’m More Than a Doll.” Frontline Agents are More Than Just Call Takers.
• Attrition in Call Centers and Sales Organizations: The “First-day Ghosting” Phenomenon

Follow Gal on LinkedIn

2023 Centrical Select Awards

Join us on December 6th to celebrate outstanding customer achievements!

We are excited to recognize our customers who are taking the Centrical platform to new heights and using our solution to truly innovate and inspire growth. Winners will be announced during our Select Virtual Awards Ceremony.

Click here to learn more about the awards and submit your nomination.?

(Note: Only Centrical customers are eligible to submit nominations, but the ceremony is open for all who wish to attend.)

Register Now

AI Microlearning: Your Key to Agility and Scale for Frontline Training

Thanks to generative AI, creating frontline training materials just became easier, faster, and more scalable.?

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Elevating the Employee Performance Experience: The Nesting Stage

Your new hires are onboarded and are now in the nesting stage. How can organizations set them up for long-term success?

Learn More