Boosting Agent Experience, Sales & Engagement, and More!
We Attended the Retail Technology Show
A couple of our Team travelled to London to attend the Retail Technology Show. There were a lot of interesting conversations, and proving to us again, that service and experience are the key to the success of retail brands. And technology is at the forefront of it!
Reach out to us if you would like to discuss in depth about how our technology can help all online industries. From Retail to B2B and beyond, we can help drive valuable customer experiences.
Retail Customer Experience Guest Article with Tomer Azenkot
Is AI always the right solution? What's the impact on your customer's experience?
"Of the 74% of consumers who engaged with a Chatbot, 64% reported a negative experience.
Check out Tomer's published article to learn all about the good, the bad and the ugly impact of AI on customer experience!
4 Innovative Ways to Boost Omnichannel Engagement in Your Business
Here are four strategies to enhance your business’s omnichannel engagement and increase communication with your customers and, in turn, amplify both sales and customer loyalty.
4 Digital Customer Engagement Tools for Improving Agent Experience
When agents have access to the right tools, they can assist customers more effectively, leading to increased agent satisfaction and ultimately happier customers.
领英推荐
Here are four digital customer engagement tools to ensure positive experiences for both customers and agents.
Never Miss a Sales Opportunity with an Appointment Scheduling
Your customers can book in-store and virtual appointments (video chat consultation) with this tool. Giving customers freedom and satisfaction.
Virtually Flawless: How to Nail the Virtual Beauty Consultation Experience
Gate One investigated the virtual consultation offerings available from leading beauty brands in the UK.
The best experience had branded interfaces and tech platforms for easy, one-click access to consultations. Consultants utilized high-quality product imagery and live demonstrations, immersing customers in a branded journey.
Industry News