Boolanga Bites
Your Personal Navigator in the Ever-Evolving World of Food Delivery
Week 24/12/2024
?? What’s New at Boolanga?
?? Food Delivery
Zomato enables creation of 78,000+ ABHA IDs for delivery partners on ACKO platform. In line with its ongoing commitment of ensuring safety and well-being of the delivery partners, Zomato, India’s food ordering and delivery platform, has collaborated with ACKO, India’s leading protection destination (APNnews).
No Decision on Higher/Lower GST on Food Delivery as of Now: FM after GST Council Meeting. Currently, online food delivery services in India are subject to an 18% GST (Taxscan).
Swiggy’s One BLCK launch faces confusion, restaurants say ‘unaware of the membership’. Restaurants in Mumbai have denied any knowledge of Swiggy’s recently launched One BLCK membership, resulting in the denial of benefits during dine-outs (Startup News).
Drizly to Pay $4M in Restitution to Delivery Workers For Withheld Tips. An investigation by New York Attorney General Letitia James found that Drizly misled customers and denied delivery workers their rightful tips at over 350 locations in Brooklyn (BKReader).
Holiday Cravings Delivered: foodpanda PH’s Q4 Surge. As the holiday season approaches, foodpanda Philippines is preparing for increased demand in the final quarter of the year by enhancing its services and initiatives for customers, delivery riders, and partner vendors (Wazzup).
Netflix Collaborates with Food Delivery Service Just Eat for Squid Game 2 Marketing Ad Campaign. Netflix has collaborated with food delivery service Just Eat on a new campaign to promote the UK debut of Squid Game's second series (Time Bulletin).
Grubhub to fork over $25M for deceptive delivery fees, job adverts. Grubhub is being forced to pay $25 million back to diners, food delivery drivers, and small restaurants to settle multiple charges of deceptive and unfair business practices brought by the FTC (Cybernews).
Swiggy workers go on strike; Online food delivery disrupted. Swiggy delivery workers in Kozhikode launched an indefinite strike, demanding better wages, incentives and working conditions (Mathrubhumi).
Careem cooperates with Kitchout to alter restaurant industry across MENA region. Kitchout, a Jordanian food-tech startup, is transforming the restaurant industry across the MENA region with its innovative, low-cost, plug-and-play cloud kitchen model (Menafn).
Rappi has joined Lifemiles so that users can accumulate miles with their orders. The Rappi platform and Avianca's loyalty program, LifeMiles, announced an alliance with which Rappi Pro and Pro Black users will now be able to accumulate miles with each transaction they make within the platform (Forbes).
Uber’s Ad playbook for 2025: scaling, innovating and staying the course. For 2025, Uber Advertising is sticking with what works: scaling up markets, doubling down on programmatic and adding new formats (Digiday).
Zomato Launches ‘Plastic-Free Future’ Campaign: Recognizes Restaurant Partners That Embraced Alternatives In Food Delivery Packaging (Thecsruniverse).
‘Uber Eats roulette’ Hilarious TikTok trend becomes the ultimate holiday potluck inspiration. Recently, a new trend seems to have taken TikTok by storm - the ‘Uber Eats roulette’ trend (Newsbreak).
PedidosYa delivery drivers drive $30 million lawsuit. In the coming days, a group of delivery workers from the PedidosYa platform will file a lawsuit against the company, claiming an estimated amount of $30 million. This action arises after negotiations before the Ministry of Labor failed to reach an agreement between the parties (CarasyCaretas).
Zomato Launches Accelerated Safety Response Program for Delivery Partners (Passionateinmerketing)
Rappi launches gift card in Brazil. Through a partnership with Grupo InComm Payments, Rappi announced the launch of its gift card in Brazil. The initiative aims to meet the growing demand for gift cards in the Brazilian market, especially during the holiday season (Mobiletime).
What are the trends in delivery? (Revistalogitec)
?? Q-Commerce
10-Minute Food Delivery Revolution Sweeps India: How Zomato, Swiggy, and Startups Are Transforming Quick Commerce. In a dramatic shift transforming India’s food delivery landscape, major platforms are now racing to deliver meals in under 10 minutes, marking a new chapter in the country’s quick commerce revolution (Yuglive).
Ola starts 10-min food delivery service. Ola Consumer has introduced Dash, a 10-minute food delivery service in Bengaluru, aiming to transform the food delivery experience across India (Times of India).
Magicpin launches 15-minute food delivery service 'MagicNow' in Indian cities. Magicpin launches MagicNow, a 15-minute food delivery service, challenging Zomato, Swiggy, and others (Times of India).
Meet Zing: An app leveraging AI for 10-minute food deliveries. Zing, a new entrant in the fast-paced food delivery segment, has launched its services in Gurugram (NewsBytes).
'This is 2015 all over again': Magicpin, Ola enter 10-minute food delivery battleground; Will they succeed? Magicpin's new service, magicNOW, and Ola’s re-launched Ola Dash have joined a field already crowded with established players like Blinkit’s Bistro, Swiggy’s Cafe and Bolt, and Zepto’s Cafe (Business today).
Careem’s 20-minute grocery deliveries are now in Abu Dhabi – with a 50% discount. Grocery shopping just got a major glow-up in the capital. Careem Groceries has officially landed in Abu Dhabi, bringing with it super-speedy 20-minute delivery times and a whole lot of convenience (timeoutabudhabi).
?? Grocery Delivery
Walmart China partners with major food delivery company Meituan. Walmart China has formed a strategic partnership with Meituan, China's biggest food delivery company (Shine).
Deliveroo launches ‘Deliveroo Shopping’ in HK. Deliveroo has launched "Deliveroo Shopping," a new service that allows customers to order retail items alongside their usual restaurant meals and groceries (Retail Asia).
efood: Your favorite supermarket chains come to your door. The new efood campaign highlights the complete supermarket delivery experience, focusing on convenience, speed and range of options (Capital).
?? Delivery Tech
Keeta, a subsidiary of Meituan, initiates drone delivery trials in Hong Kong Science Park. In response to the government’s 2024 Policy Address advocating the development of low-altitude economy, Keeta, a subsidiary of Meituan, appears to be at the forefront of introducing drone deliveries at the Hong Kong Science Park in Sha Tin (Dimsum Daily).
DoorDash drone delivery service launches from Fort Worth’s Hulen Mall (Star Telegram).
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