BONDS
Bi-weekly Blog post - B is for Bonds.
The tides that bind us. We all form bonds as we go through life and the bonds we form in business, sometimes surprise you. It’s been widely criticised that businesses who adopt a family ethos are doing so purposely to try to encourage productivity through collective buy in. This is something I inherently disagree with
The bonds we make with staff can produce some of the most entertaining relationships you find yourself engaging in. Equally, they can produce some extremely challenging relationships that help you grow and define you, even over zoom (or teams or google meet or whatever).
I have always lived by the value that you can learn from everyone you meet, good or bad. And the range of people you work with in hospitality business is vast: your friendly great annual savings rep, housekeepers, the drinks reps, chef, managers, joiner, sparkies, the window cleaner, the posties, the Dpd man, Djs, receptionist, drayman, coffee supplier ...... the list goes on and on and on
I always strive to make time for everyone. I do so in confidence that sometime down the future that connection may be useful (Both ways).
Some of the best friends I have in life have been formed through working like this, and I believe that this is an area where hospitality is at the forefront.
It’s always widely quoted that you have to be a people person to work in the industry, it’s my take that you just have to take some time for the people in it to understand it.
Do you feel like you give people the time of day?
Could they be the bond that teaches you something new?