Bolster Your Information Security
Working With Our Customers To Achieve ISO 27001
Consultancy Services Now Available To Assist With The Accreditation
Holding ISO 27001 certification not only signals your commitment to robust information security standards but also builds trust in your customers, partners and wider stakeholders.
ISO 27001 must be renewed every three years. So maintaining ongoing compliance and encouraging a culture of continuous improvement are just as crucial as achieving the initial certification.
Our cyber security consultants can work with you to ensure that your information security management system remains robust, relevant and effective. With periodic checks and further gap analysis, we’ll ensure that you remain compliant and don’t get any nasty surprises at the point of accreditation renewal.
Streamline Your Processes With Microsoft Power Apps
Microsoft Power Apps is an advanced platform for rapidly developing and building custom applications that serve your organisational needs. Integrating seamlessly with other Microsoft apps as well as other third-party software sources, Power Apps enhances productivity and streamlines operations.
Akita develops Power Apps through our Intelligent Solutions division. We craft Microsoft Power Apps both as standalone solutions and to enhance wider SharePoint and Dynamics 365 projects.
Empower your team with tailored solutions that solve specific challenges, automate workflows, and improve efficiency without the extensive development costs and timeframes.
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Future-proof Communication Solutions
Voice Over Internet Protocol (VoIP) solutions need to be adopted by all organisations before the extended switch-off date of 2027 for ISDN phone lines. BT has moved this date back from the originally planned 2025, meaning organisations now have more time to make plans and arrange their change.
By removing fixed telephone lines and replacing them with cheaper SIP trunks, and significantly reducing call costs (compared to traditional telecoms), companies moving to VoIP telephones can expect to save as much as 40% over their existing telecoms solution.
While organisations may be concerned about the outlay for replacing phone hardware, they needn’t be. Our VoIP phone software can allow you to access your telephone system and make calls from your PC with a headset mobile phone or any VoIP device that can host the 3CX app. This can effectively remove the need for a desk phone altogether.
Announcing Dynamics 365 Contact Centre
Microsoft has launched Dynamics 365 Contact Centre, a cloud-based solution utilising AI to boost productivity and enhance customer engagement. By integrating generative AI technology, Dynamics 365 Contact Centre transforms operations to deliver human-like experiences.
With simple scalability and solid reliability across voice, digital channels, and routing, organisations can retain their existing CRM investments while benefiting from additional AI capabilities.
Case Study: SharePoint Training Hub For Finance Firm
Training is a key process within modern organisations, with the best providing advanced training that accelerates staff progression and development. Senior staff availability to provide this training is often the biggest barrier that stops organisations from delivering the level of training they’d like to be able to offer. So, making training as efficient and simple as possible can significantly improve staff ability and in turn, general productivity.
The accountancy firm we worked with had a requirement for a centralised learning hub that all staff could use to access training material based around their accounting processes.
Previously, its training processes relied on the availability of senior staff to pass on their expertise in an outdated training method. Those staff members would provide training without the help of any training material, simply using the system and process knowledge held in their minds to educate new additions to the organisation in whatever fashion they saw fit.