The Bold Move From a House of Brands to a Branded House
Leigh Marshall Dow
CMO at Mattermost | Ex-Honeywell, Gartner, Intel, U.S Senate Staff | Board Member | SIA Power 100 | 2023 Cybersecurity Excellence Awards Marketer and Podcaster of the Year
Brand architecture is a critical element of a company's identity and growth strategy. Two prominent approaches dominate this space: the House of Brands and the Branded House. Each serves unique purposes and offers distinct advantages depending on the business goals, market conditions, and long-term vision. As companies scale and evolve, the decision to move from a House of Brands to a Branded House can be transformative. I've run the exercise of moving from a House of Brands to a Branded House a few times over my career, here are my thoughts as to why such a shift might be the right move and what it entails.
Understanding the House of Brands Strategy
A House of Brands strategy involves a company owning multiple brands, each with its own unique identity, target audience, and market positioning. These brands operate independently, often without obvious connections to the parent company.
Advantages of the House of Brands Strategy:
1. Targeted Branding: Each brand can cater to a specific segment of the market, allowing for tailored messaging and offerings. This can lead to a stronger connection with diverse customer bases.
2. Risk Mitigation: If one brand faces a downturn, it doesn't necessarily impact the reputation or financial performance of the others. This diversification can be a safety net in volatile markets.
3. Flexibility in Market Entry: Companies can introduce new brands without affecting existing ones. This approach is particularly useful when entering new markets or experimenting with new products.
When to Use a House of Brands Strategy:
The Case for Moving to a Branded House
A Branded House strategy, on the other hand, consolidates all offerings under a single, unified brand. This approach leverages the equity and trust built by the parent brand across all products and services.
Advantages of the Branded House Strategy:
1. Brand Equity Amplification: A single strong brand can enhance recognition, loyalty, and trust across all products and services. This unified identity can result in higher customer retention and easier cross-selling.
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2. Cost Efficiency: Marketing efforts are streamlined, reducing the costs associated with managing multiple brands. With a consistent brand message, companies can achieve better ROI on marketing spend.
3. Simplicity in Communication: A unified brand simplifies customer communication and ensures consistency across all touchpoints, from advertising to customer service.
4. Stronger Market Presence: By consolidating brand efforts, companies can create a more powerful presence in the market. This can lead to greater influence and stronger competitive positioning.
When to Transition to a Branded House:
The Transition: Key Considerations
Moving from a House of Brands to a Branded House is not without challenges. It requires a thoughtful approach to brand integration, customer communication, and market repositioning.
1. Evaluate Brand Equity: Understand the value each existing brand holds and how it can be integrated into the new structure without alienating loyal customers.
2. Customer Communication: Clearly communicate the transition to customers, explaining how the change benefits them. Transparency is key to maintaining trust during the transition.
3. Internal Alignment: Ensure that all internal stakeholders, from employees to partners, are aligned with the new brand strategy. This alignment is crucial for a smooth transition.
4. Gradual Implementation: A phased approach allows for adjustments based on customer feedback and market response. This reduces the risk of a sudden shift and helps maintain brand loyalty.
The decision to move from a House of Brands to a Branded House is strategic and often reflects a company’s growth, maturity, and vision for the future. While the House of Brands offers flexibility and risk mitigation, the Branded House provides efficiency, clarity, and amplified brand equity. As markets become more competitive and customers demand consistency, the Branded House approach can offer a powerful platform for long-term success.
The ability to adapt and evolve your brand architecture can be the difference between good and great.