Buckman Labs: Knowledge Nurture

Buckman Labs: Knowledge Nurture

Stan Garfield Stan Garfield

Stan Garfield

Knowledge Management Author, Speaker, and Community Leader

发布日期: 2024年2月26日
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Our goal is to establish a resource to help people learn about knowledge sharing. Our audience is not only our customers and our associates within Buckman Laboratories, but also the worldwide knowledge management community - practitioners, newcomers, academics, students, and thinkers.

  1. Getting Started: A beginner's reference for learning about knowledge management
  2. Buckman awards and recognition
  3. Buckman Resources: Papers, articles, and presentations written by or about Buckman Laboratories
  4. References: A library of articles, websites and tools

1. Getting Started: A beginner's reference for learning about knowledge management

Definitions

  • "Knowledge is information that is relevant, actionable, and at least partially based on experience." Dorothy Leonard
  • "Knowledge management is strategy and processes to enable the creation and flow of relevant knowledge throughout the business to create organizational, customer, and consumer value." David Smith, Unilever
  • "Knowledge can mean information, awareness, knowing, cognition, sapience, cognizance, science, experience, skill, insight, competence, know-how, practical ability, capability, learning, wisdom, certainty, and so on. The definition depends on the context in which the term is used." Karl Erik Sveiby, The New Organizational Wealth
  • "Knowledge is content in context to produce an actionable understanding." Dr. Robert Bauer, Xerox Parc
  • For straightforward definitions of knowledge management and other key terms, read the article?Defining Knowledge Management?by Steve Barth.

Books / Articles

  • Building a Knowledge-Driven Organization by Robert H. Buckman
  • The Complete Idiot's Guide to Knowledge Management by Melissie Rumizen of Buckman Laboratories
  • The New Organizational Wealth by Karl Erik Sveiby
  • Working Knowledge: How Organizations Manage What They Know by Thomas Davenport and Laurence Prusak
  • A Delightful Dozen of Knowledge Management Principles?by Verna Allee
  • What is Knowledge Management??By Karl Erik Sveiby

2. Buckman awards and recognition

  • 2009?Ranked 42nd in Training Magazine's Top 125 training organizations (USA and international)
  • 2008?Ranked 63rd in Training Magazine's Top 125 training organizations (USA and international)
  • 2007?Ranked 88th in Training Magazine's Top 125 training organizations (USA and international)
  • 2007?Ranked 88th in Training Magazine's Top 125 training organizations (USA and international)
  • 2006?Nominated a Best Practice Partner by American Productivity and Quality Center (APQC) for their contributions to "Leveraging Knowledge Across The Value Chain"
  • 2006?Most Admired Knowledge Enterprise (MAKE) Award winner
  • 2006?Training Magazine recognized Buckman as one of the top 100 training organizations in the USA
  • 2005?North American MAKE Award winner
  • 2004?Awarded the prestigious US Environmental Protection Agency Presidential Green Chemistry Challenge Award for Buckman's Optimyze? enzyme chemistry
  • 2004?Recognized by Training Magazine as one of the top 100 training organizations in the USA
  • 2004?Most Admired Knowledge Enterprise (MAKE) Award winner
  • 2003?Most Admired Knowledge Enterprise (MAKE) Award winner
  • 2003?Recognized by Training Magazine as one of the top 100 training organizations in the USA.
  • 2002?Recognized by Training Magazine as one of the top 100 training organizations in the USA
  • 2002?Most Admired Knowledge Enterprise (MAKE) Award winner. Buckman was one of the "Global Hall of Fame" members (all of whom have been placed in the Teleos Top Ten for all five years of the survey's existence).
  • 2001?Most Admired Knowledge Enterprise (MAKE) Award winner.
  • 2001?Recognized by Training Magazine as one of the top 50 training organizations in the USA.
  • 2000?Article on Buckman Laboratories in Business Week, Oct 23, "Spread the Know-how".
  • 2000?Most Admired Knowledge Enterprises (MAKE) Award winner
  • 2000?Bob Buckman named by Teleos and Work Frontiers International as one of the ten Most Admired Knowledge Leaders for world-class knowledge leadership contributions to the Buckman company and to the 'new economy'
  • 1999?Received the Workforce Optima Award in the area of competitive advantage
  • 1999?Most Admired Knowledge Enterprises (MAKE) Award winner
  • 1999?Selected by the American Productivity and Quality Center as a Best Practice Partner for a consortium study on Successfully Implementing Knowledge Management.
  • 1998?The Bulab Learning Center chosen as a Best Practice Partner by the American Productivity and Quality Center (APQC) for a benchmarking study on Technology Based Training - Global Strategies for Learning
  • 1998?Bob Buckman named a Distinguished Delphi Fellow; Buckman Laboratories recognized for its leadership in building knowledge communities
  • 1997?Buckman Laboratories won the Smithsonian Computerworld Award for innovative applications of technology in the Manufacturing category.
  • 1997?Buckman Laboratories Case Study featured in the 1997 American Productivity and Quality Center (APQC) Benchmarking Study on the Use of Information Technology to Support Knowledge Management
  • 1996?Bob Buckman received the Business Intelligence Knowledge Management Leadership Award
  • 1996?BL received the Arthur Andersen Enterprise award for sharing knowledge in the organization

3. Buckman Resources: Papers, articles, and presentations written by or about Buckman Laboratories

Culture - Collaboration - Innovation

Taking Knowledge Sharing to the Next Level

Buckman Laboratories Knowledge Sharing: Past, Present and Future

Buckman Laboratories: Leveraging Organizational Knowledge

Buckman Laboratories Learning Center

  • Author: Sheldon Ellis
  • Published by Journal of Knowledge Management in March 1998
  • Download article

Buckman Laboratories: Customer Case Study

Building a Knowledge-driven Organization

  • Author: Robert H. Buckman
  • Published by McGraw Hill in 2004

Case Study: Buckman Laboratories and KM

Creating a Collaborative Environment: The Human Element

Leader of the Pack

The Complete Idiot's Guide to Knowledge Management

  • Author: Melissie Clemmons Rumizen
  • Published by CWL Publishing Enterprises in 2002
  • ISBN 0028641779

The Knowledge: Melissie Rumizen

The Evolution of Information Technology at Buckman Laboratories

The Evolution of KM at Buckman Laboratories

  • Authors: Melissie Rumizen, Sheldon Ellis
  • Published by Knowledge Management Review in 2002
  • Download article

The Innovators

4. Knowledge Management References: A library of articles, websites and tools

  • Note: the sections below (in all caps) are linked to in the left menu of "Benchmarking" and all other section pages.

BENCHMARKING

APQC

Business Process Benchmarking: Finding and Implementing Best Practices

  • Author: Robert C. Camp
  • Published by ASQC Quality Press in 1995
  • ISBN 0873892968

Benchmarking: The Search for Industry Best Practices that Lead to Superior Performance

  • Author: Robert C. Camp
  • Published by Quality Resources and ASQC Quality Press in 1989
  • ISBN 0873890582

Benchmarking for Best Practices: Winning through Innovative Adaptation

  • Authors: Christopher Bogan, Michael English
  • Published by McGraw Hill Companies in 1996
  • ISBN 0070063753

Knowledge sharing: moving away from the obsession with best practices

Learning to Fly

  • Authors: Chris Collison and Geoff Parcell
  • Published by: Oxford: Capstone Publishing, 2004
  • ISBN-13: 9781841125091

BUCKMAN IN?PRINT

Buckman Laboratories Learning Center

  • Author: Sheldon Ellis
  • Published by Journal of Knowledge Management in March 1998
  • Download article

Buckman Laboratories: Customer Case Study

Building a Knowledge-driven Organization

  • Author: Robert H. Buckman
  • Published by McGraw Hill in 2004

Case Study: Buckman Laboratories and KM?—?Leader of the Pack

Creating a Collaborative Environment: The Human Element

The Complete Idiot’s Guide to Knowledge Management

  • Author: Melissie Clemmons Rumizen
  • Published by CWL Publishing Enterprises in 2002
  • ISBN 0028641779

The Knowledge: Melissie Rumizen

The Evolution of Information Technology at Buckman Laboratories

The Evolution of KM at Buckman Laboratories

  • Authors: Melissie Rumizen, Sheldon Ellis
  • Published by Knowledge Management Review in 2002
  • Download article

The Innovators

  • Published in Paper 360°, January 2007

COLLABORATION

Annotation for Knowledge Sharing in a Collaborative Environment

Assessing KM Technology Choices

  • Authors: Jeff Stemke, Melissie Rumizen
  • Published by Knowledge Management Review in 2001

Eight Ways to Build Collaborative Teams

Fusing Learning and Knowledge at the St. Paul Companies

  • Authors: Erick Thompson, David Owens
  • Published by Knowledge Management Review in 2001

Living Networks

  • Author: Ross Dawson
  • Book

Mastering Virtual Teams: Strategies, Tools and Techniques That Succeed

  • Authors: Deborah Duarte, Nancy Snyder
  • Published by Jossey-Bass in 2000
  • ISBN 0787955892

Seven Basic Concepts of Design for Creating Collaborative Spaces

The Future of Knowledge

The Secrets of Great Groups

Trust and Betrayal in the Workplace

  • Authors: Dennis Reina, Michelle Reina
  • Published by Barrett Koehler in 1999
  • ISBN 1576750701

Wikinomics?—?How Mass Collaboration Changes Everything

  • Authors: Don Tapscott and Anthony D. Williams
  • Published by the Penguin Group in 2006
  • ISBN 9781591841388

COMMUNITIES

A Systematic Framework for Analysing the Critical Success Factors of Communities of Practice

An integrative model for knowledge sharing in communities-of-practice

Antecedents of Knowledge Sharing in Communities of Practice

Balancing Act: How to Capture Knowledge Without Killing It

Building Trust in an Online Community

Communities of Practice: A Model for Their Cultivation

Communities of Practice: The Organizational Frontier

Communities of Practice

  • Author: Etienne Wenger
  • Published by Cambridge University Press in 1998
  • ISBN 0521430178

Community Building on the Web: Secret Strategies for Successful Online Communities

  • Author: Amy Jo Kim
  • ISBN 0201874849

Creating communities of practice: scoping purposeful design

Cultivating Communities of Practice

  • Authors: Etienne Wenger, Richard McDermott, Bill Snyder
  • Published by Harvard Business School Press in 2002
  • ISBN 1578513308

Designing and Managing Business Communities of Practice

Enabling Knowledge Creation

  • Authors: Georg von Krogh, Kazuo Ichijo, Ikujiro Nonaka
  • Published by Oxford University Press in 2000
  • ISBN 0195126165

Learning Ecology, Communities, and Networks

Learning to Fly

  • Authors: Chris Collison, Geoff Parcell
  • ISBN 184112124X

Leveraging Communities of Practice for Strategic Advantage

  • Authors: Hubert Saint-Onge, Debra Wallace
  • Published in 2002
  • ISBN 075067458X

Measuring Connectivity at Aventis Pharmaceuticals

  • Author: Doug Rush
  • Published by Knowledge Management Review in 2002

Online Community Builders Purpose Checklist

  • Author: Nancy White

Online Community Toolkit

  • Author: Nancy White

Participation in intra-firm communities of practice: a case study from the automotive industry

The Future of Knowledge

  • Author: Verna Allee
  • Published by Butterworth Heinemann in 2002

The People are the Company

Top Management Sponsorship to Guide Communities of Practice

Website for CPsquare

Website for Etienne Wenger

COMPETITIVE INTELLIGENCE

Business Intelligence: The Intelligent Customer

CI Basics

Competitive Intelligence

Competitive Intelligence: From Back Ops to Boardrooms?—?How Businesses Gather, Analyze, and Use Information to Succeed in the Global Marketplace

  • Author: Larry Kahaner
  • Published by Simon and Schuster in 1996
  • ISBN 0684810743

The Internet Age of Competitive Intelligence

  • Authors: John McGonagle, Carolyn Vella
  • Published by Quorum Books in 1999
  • ISBN 1567202047

The New Competitor Intelligence: The Complete Resource for Finding, Analyzing, and Using Information about Your Competitors

  • Author: Leonard M. Fuld
  • Published by John Wiley & Sons in 1995
  • ISBN 0471585092

Website for the Society for Competitive Intelligence Professionals

CULTURAL CHANGE

Breaking the Code of Change

  • Edited by: Michael Beer, Nitin Nohria
  • Published by Harvard Business School Press in 2001
  • ISBN 1578513316

Change Without Pain: How Managers Can Overcome Initiative Overload, Organizational Chaos, and Employee Burnout

Cultural and Social Issues for Knowledge Sharing

Change Without Pain: The Road to Recombination

Control Your Own Destiny or Someone Else Will

  • Authors: Noel Tichy, Stratford Sherman
  • Published by Harper Business in 1994
  • ISBN 0887306705

Corporate Cultures: The Rites and Rituals of Corporate Life

  • Authors: Terrence Deal, Allan Kennedy
  • Published by Addison-Wesley Publishing Company, Inc. in 1982
  • ISBN 0201102773

Enabling Knowledge Creation

  • Authors: Georg von Krogh, Kazuo Ichijo, Ikujiro Nonaka
  • Published by Oxford University Press in 2000
  • ISBN 0195126165

Leading Transition: A New Model For Change

Living Networks

  • Author: Ross Dawson
  • Book

Managing at the Speed of Change

  • Author: Daryl R. Conner
  • Published by Villard Books in 1993
  • ISBN 0679406840

Managing Transitions: Making the Most of Change

  • Author: William Bridges
  • Published by Perseus Books in 1991
  • ISBN 0201550733

Motivation, Incentives, and Organisational Culture

Organizational culture and knowledge creation capability

Organizational culture impact on knowledge exchange: Saudi Telecom context

Organisational culture’s influence on tacit knowledge-sharing behavior

Organizational culture and knowledge sharing: critical success factors

Organizational Transitions

  • Authors: Richard Beckhard, Reuben T. Harris
  • Published by Addison Wesley in 1987
  • ISBN 0201108879

Questioning the Conventional Wisdom: Culture-Knowledge Management Relationships

Shaping Knowledge Management: Organization and National Culture

Storytelling in Organizations

  • Authors: Steve Denning, John Seely Brown, Larry Prusak, Kataline Groh
  • Published by Elsevier in June 2004

The Corporate Culture Survival Guide

  • Author: Edgar Schein
  • Published by Jossey Bass in 1999
  • ISBN 0787946990

The Correlation Between Organizational Culture and Knowledge Conversion on Corporate Performance

The Dance of Change

The Future of Knowledge

  • Author: Verna Allee
  • Published by Butterworth Heinemann in 2002

The Impact of National Cultures on Structured Knowledge Transfer

The Leader’s Guide to Storytelling: Mastering the Art and Discipline of Business Narrative

The New Corporate Cultures

  • Authors: Terrance Deal, Allan Kennedy
  • Published by Perseus Books in 1999
  • ISBN 0738200697

The Springboard: How Storytelling Ignites Action in Knowledge-Era Organizations

  • Author: Steve Denning
  • Published by Butterworth Heinemann in 2000
  • ISBN 0750673559

Thinking for a Living: How to Get Better Performances and Results from Knowledge Workers

  • Author: Thomas H. Davenport
  • Published by Harvard Business School Press in 2005
  • ISBN 1591394236

Trust and Betrayal in the Workplace

  • Authors: Dennis Reina, Michelle Reina
  • Published by Barrett Koehler in 1999
  • ISBN 1576750701

Uncovering Cultural Perceptions and Barriers During Knowledge Audit

EDUCATION AND?TRAINING

Buckman Laboratories Learning Center

  • Author: Sheldon Ellis
  • Published by Journal of Knowledge Management in March 1998
  • Download article

Buckman Laboratories: Customer Case Study

Cisco’s Quick Study

E-learning: Strategies for Delivering Knowledge in the Digital Age

  • Author: Marc Rosenberg
  • ISBN 0071362681

Fusing Learning and Knowledge at the St. Paul Companies

  • Authors: Erick Thompson, David Owent
  • Published By Knowledge Management Review in 2001

The impact of knowledge sharing on organizational learning and effectiveness

Reinventing Training

Website for the American Society for Training and Development

GENERAL

APQC

Capturing Value from Knowledge Assets

Case Study: Xerox Corporation

Complete Idiot’s Guide to Knowledge Management

  • Author: Melissie Clemmons Rumizen
  • Published by Alpha Books in 2001
  • ISBN 0028641779

Defining Knowledge Management

  • Author: Steve Barth

Developing Knowledge-Based Client Relationships

  • Author: Ross Dawson
  • Published by Butterworth Heinemann in 2000
  • ISBN 0705671858

Don’t Ask…Don’t Know

  • Author: William F. Hauserman
  • Published in Paper 360°, February 2007

Journal of Knowledge Management

Knowledge and Knowledge Management

Knowledge Management Review

Knowledge Management

  • Author: Hubert Saint Onge
  • Toolkit

Learning From Mistakes

Peter Drucker on the Profession of Management

  • Author: Peter Drucker
  • Published by Harvard Business School Press in 1998
  • ISBN 0875848362

Reconfiguring the Value Network

领英推荐

Sharing Leads to Abundance

Tempering Knowledge

The Coming of the New Organization

The Future of Knowledge

The Knowledge-Doing Gap: How Smart Companies Turn Knowledge into Action

  • Authors: Jeffrey Pfeffer, Robert I. Sutton
  • Published by Harvard Business School in 1999
  • ISBN 1578511240

The Knowledge Creating Company

  • Authors: Ikujiro Nonaka, Hirotaka Takeuchi
  • Published by Oxford University Press in 1995
  • ISBN 0195092694
  • Download article

The Knowledge Evolution: Building Organizational Intelligence

  • Author: Verna Allee
  • Published by Butterworth Heinemann in 1997
  • ISBN 075069842X

The Knowledge in Knowledge Management

The New Organizational Wealth: Managing & Measuring Knowledge-Based Assets

  • Author: Karl Erik Sveiby
  • Published by Berrett-Koehler Publishers in 1997
  • ISBN 1576750140
  • Download article

The New Productivity Challenge

The Sveiby Toolkit

  • Author: Karl Erik Sveiby

Website for KMNetwork

Teleos

Website for Knowledge Board

Website for Knowledge Management Advantage

Website for Verna Allee

What’s the Big Idea? Creating and Capitalizing on the Best New Management

  • Authors: Thomas H. Davenport, Laurence Prusak, and H. James Wilson
  • Published by Harvard Business School Press in 2003
  • ISBN 1578519314

INFORMATION TECHNOLOGY

Assessing KM Technology Choices

  • Authors: Jeff Stemke, Melissie Rumizen
  • Published by Knowledge Management Review in 2001

Generation and transfer of knowledge in IT-related SME’s

Intranet Journal Website

KMWorld Website

Requirement for Knowledge Management: Business Driving Information Technology

The Evolution of Information Technology at Buckman Laboratories

The Promise of Peerless Platforms

The Social Life of Information

  • Authors: John Seely Brown, Paul Druguid
  • Published in 2000
  • ISBN 0875847625

Web 2.0 Implications on Knowledge Management

Web 2.0 and the Empowerment of the Knowledge Worker

INNOVATION

An innovation perspective of knowledge management in a multinational subsidiary

Balancing Act: How to Capture Knowledge Without Killing It

Barriers to Innovation

  • Author: Colleen Walker
  • Published in Paper 360°, January 2007

Creativity, Flow and the Psychology of Discovery and Invention

  • Author: Mihaly Csikszentmihalyi
  • Published by Harper Business in 1997
  • ISBN 0060928204

The Innovation Imperative

  • Authors: Jacquelyn Danielle McNutt and Dan Cenatempo
  • Published in Paper 360°, January 2007

The Innovator’s Dilemma

The Innovator’s Solution

Knowledge Effectiveness, Social Context, and Innovation

Living Networks

  • Author: Ross Dawson
  • Book

Macro process of knowledge management for continuous innovation

Overcoming cultural barriers for innovation and knowledge sharing

Serious Creativity: Using the Power of Lateral Thinking to Create New Ideas

  • Author: Edward DeBono
  • Published by Harper Business in 1992
  • ISBN 0887305660

Six Thinking Hats

  • Author: Edward DeBono

Strategic Management in the Innovation Economy: Strategic Approaches and Tools for Dynamic Innovation Capabilities

  • Authors: Thomas H. Davenport, Marius Leibold, and Sven C. Voelpel
  • Published by Wiley in 2006
  • ISBN 9783895782633

The Role of Tacit Knowledge in Group Innovation

The Use of Tacit Knowledge within Innovative Companies: Knowledge Management in Innovative Enterprises

Wellsprings of Knowledge: Building and Sustaining the Sources of Innovation

  • Author: Dorothy Leonard-Barton
  • Published by Harvard Business School Press in 1995
  • ISBN 0875846122

When Sparks Fly

  • Authors: Dorothy Leonard, Walter Swap
  • Published by Harvard Business School Press in 1999
  • ISBN 0875848656

INTELLECTUAL CAPITAL

Reconfiguring the Value Network

The ROI of Human Capital: Measuring the Economic Value of Employee Performance

  • Author: Jac Fitz-enz
  • ISBN 0814405746

KNOWLEDGE CREATION

Concept of “Ba”: Building a Foundation for Knowledge Creation

Develop Knowledge Activists!

Enabling Knowledge Creation

  • Authors: Georg von Krogh, Kazuo Ichijo, Ikujiro Nonaka
  • Published by Oxford University Press in 2000
  • ISBN 0195126165

Facilitating new knowledge creation and obtaining KM maturity

Knowledge Creation Measurement Methods

Mystery of the unknown: revisiting tacit knowledge in the organizational literature

Reconfiguring the Value Network

The Fallacy of Knowledge Reuse: Building Sustainable Knowledge

The Knowledge-Creating Company

The Knowledge Creating Company

  • Authors: Ikujiro Nonaka, Hirotaka Takeuchi
  • Published by Oxford University Press in 1995
  • ISBN 0195092694
  • Download article

LEADERSHIP

Building a Learning Strategy for Leaders

  • Author: Dori Digenti

Control Your Own Destiny or Someone Else Will

  • Authors: Noel Tichy, Stratford Sherman
  • Published by Harper Business in 1994
  • ISBN 0887306705

Creative Leadership

In Praise of Followers

Knowledge Sharing in Organisational Contexts: a Motivation-based Perspective

Peter Drucker on the Profession of Management

  • Author: Peter Drucker
  • Published by Harvard Business School in 1998
  • ISBN 0875848362

Sources of Power: How People Make Decisions

The Ecology of Leadership

The Influence of Employee Motivation on Knowledge Transfer

The Mark of a Winner

Trust and Betrayal in the Workplace

  • Authors: Dennis Reina, Michelle Reina
  • Published by Barrett Koehler in 1999
  • ISBN 157675071

Website for the Leader to Leader Foundation

Why Leaders Can’t Lead

  • Author: Warren Bennis
  • Published by Jossey-Bass in 1997
  • ISBN 0787909432

MEASUREMENT

Beyond the Digital Divide: a Conceptual Framework for Analyzing Knowledge Societies

Knowledge Creation Measurement Methods

Measuring Connectivity at Aventis Pharmaceuticals

  • Author: Doug Rush
  • Published by Knowledge Management Review in May-June 2002

Measuring Intangible Assets

Measuring Social Capital and Knowledge Networks

Measuring the Value of Knowledge Management

  • Author: Joanna Goodman
  • Published by: Ark Group in 2006
  • ISBN: 0955266688

Solving the Knowledge-value Equation (Part One)

  • Author: Mark Clare
  • Published by Knowledge Management Review in 2002

The Correlation Between Organizational Culture and Knowledge Conversion on Corporate Performance

The Effect of Tacit Knowledge on Firm Performance

The New Organizational Wealth: Managing & Measuring Knowledge-Based Assets

  • Author: Karl Erik Sveiby
  • Published by Berrett-Koehler in 1997
  • ISBN 1576750140

NETWORKS

It’s Not What You Know, It’s Who You Know: Work in the Information Age

The Future of Knowledge

  • Author: Verna Allee
  • Published by Butterworth-Heinemann in 2002

The People Who Make Organizations Go?—?Or Stop

ORGANIZATIONAL LEARNING

Action Science: Concepts, Methods, and Skills for Research and Intervention

  • Authors: Chris Argyris, Robert Putnam, Diana McLain Smith
  • Action Design

Balancing Act: How to Capture Knowledge Without Killing It

Buckman Laboratories: Customer Case Study

Capturing Value From Knowledge Assets

Common Knowledge: How Companies Thrive by Sharing What They Know

  • Author: Nancy M. Dixon
  • Published by Harvard Business School Press in 2000
  • ISBN 0875849040

Communities of Practice

  • Author: Etienne Wenger
  • Published by Cambridge University Press in 1998
  • ISBN 0521430178

Concept of “Ba”: Building a Foundation for Knowledge Creation

Develop Knowledge Activists!

Foundations of Action Design

Getting It Right the Second Time

Guidelines for Writing a Case

Learning Ecology, Communities, and Networks

Learning to Fly

  • Authors: Chris Collison, Geoff Parcell
  • ISBN 184112124X

On Organizational Learning

  • Author: Chris Argyris
  • Published by Blackwell Publishers in 1994
  • ISBN 1557866635

The Fifth Discipline Fieldbook

The Fifth Discipline: The Art and Practice of the Learning Organization

  • Author: Peter Senge
  • Published by Bantam Doubleday Dell Publishing Group, Inc. in 1990
  • ISBN 0385260954

The Living Company

  • Author: Arie DeGeus
  • Published by Harvard Business School Press in 1997
  • ISBN 087584782X

PERSONAL KNOWLEDGE MANAGEMENT

Achieving Success Through Social Capital: Tapping Hidden Resources in Your Personal and Business Networks

  • Author: Wayne Baker
  • ISBN 0787953091

Managing Knowledge Means Managing Oneself

  • Author: Peter Drucker

Social Networking in Academia

REFERENCE

Global Ranking of Knowledge Management and Intellectual Capital Academic Journals

  • Authors: Alexander Serenko and Nick Bontis
  • Published by Journal of Knowledge Management in Vol. 13 №1 2009

Knowledge Communication and Translation?—?a Knowledge Transfer Model

Knowledge Management Fieldbook

Knowledge Management

  • Author: Hubert Saint Onge
  • Toolkit

Website for Knowledge Board

SOCIAL CAPITAL

Bowling Alone: America’s Declining Social Capital

It’s Not What You Know, It’s Who You Know: Work in the Information Age

Optimal Knowledge Transfer Methods: a Generation X Perspective

What is Social Capital?

SOCIAL NETWORK?ANALYSIS

An Introduction to Social Network Analysis

  • Author: Valdis Krebs

What is Organizational Network Analysis?

  • Author: Rob Cross

Leveraging Informal Networks in Knowledge Management

The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations

  • Authors: Rob Cross, Andrew Parker
  • Published by Harvard Business School Press in 2004
  • ISBN 1591392705

Social Networking in Academia

STORYTELLING

The Four Truths of the Storyteller

Australian Storytelling Guild

Design as Storytelling

  • Author: Thomas Erickson

Storytelling in Organizations

  • Authors: Steve Denning, John Seely Brown, Larry Prusak, Kataline Groh
  • Published by Elsevier in June 2004

The Leader’s Guide to Storytelling: Mastering the Art and Discipline of Business Narrative

  • Author: Steve Denning
  • Published by Jossey Bass in April 2005

The Springboard: How Storytelling Ignites Action in Knowledge-Era Organizations

  • Author: Stephen Denning
  • Published by Butterworth Heinemann in 2000
  • ISBN 0750673559

The Story Factor

  • Author: Annette Simmons
  • Published by Perseus Publishing in 2000
  • ISBN 0738203696

Three Metaphors, Two Stories and a Picture: How to Build Common Understanding to KM Through Metaphor

  • Author: David Snowden
  • Published by Knowledge Management Review in Mar/Apr 1999

VIRTUAL TEAMS

A Virtual Team Toolkit

  • Authors: Stevie Peterson, Velda Stohr

Checklist for Designing Online Community Events

Mastering Virtual Teams: Strategies, Tools, and Techniques that Succeed

  • Authors: Deborah Duarte, Nancy Snyder
  • Published by Jossey-Bass in 2000
  • ISBN 0787955892

Profiles in Knowledge Profiles in Knowledge

Profiles in Knowledge

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Business Systems Consultant | Public & Private Sector System Implementations | Process Automation & Integrations | Led Projects Impacting 500+ Users | Driving KPI-focused changes with technology enhancements

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