The Board and the Executive Director: Here’s How I Build a Strong Partnership
Jody Schnabl
Executive Director | Chief Operating Officer | Nonprofit Management Expert
?? In my role as an executive director, I’ve learned that the relationship with the board of directors can make or break an organization. It’s a partnership that requires trust, clear communication, and a deep commitment to our shared mission.
But let’s be honest—it’s not always easy. The board and the executive director have distinct responsibilities, and when those lines blur, things can get complicated. Over time, I’ve developed strategies to make this partnership as effective as possible. Let me share what works for me.
How I View Our Roles
The key to a successful board-ED relationship is understanding—and respecting—each other’s roles. Here’s how I see it:
The Board’s Role
My Role as Executive Director
When we each stay in our lane while collaborating effectively, the organization thrives.
How I Build a Strong Partnership
Over the years, I’ve found that a strong board-ED partnership doesn’t happen by chance—it takes intentional effort. Here are three things I prioritize to keep our relationship productive:
1?? Regular, Honest Communication
I make it a point to have frequent check-ins with the board chair. These meetings aren’t just about reporting what’s happening—they’re about aligning on priorities and discussing what’s coming next.
For example, if I see potential challenges on the horizon, I bring them up early. This builds trust and ensures there are no surprises.
2?? Clear Boundaries
It’s easy for lines to blur between governance and management. To prevent this, I’m proactive about setting expectations.
For instance, when I share updates with the board, I focus on strategic information rather than operational details. This keeps our discussions aligned with their role in oversight while giving them confidence in our operations.
3?? Mutual Support
I see the board as a resource, not just a governing body. I actively seek their input on strategic decisions and leverage their expertise to strengthen the organization.
At the same time, I ensure they feel supported. This could mean preparing clear materials for meetings or simply checking in to ask how I can help them succeed in their roles.
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Challenges I’ve Faced—and How I Overcome Them
No relationship is perfect, and this one is no exception. Here are a few challenges I’ve encountered and how I’ve worked through them:
Micromanagement
Early in my career, I struggled with a board that wanted to get too involved in day-to-day operations. I learned to address this by being transparent and providing comprehensive updates. When they saw I had things under control, their trust grew, and the micromanagement stopped.
Disengaged Board Members
I’ve also faced boards where some members weren’t as involved as others. To re-engage them, I started assigning specific, meaningful tasks based on their expertise. For example, one member with a finance background helped refine our budget process, which boosted their engagement and added real value to the organization.
Misaligned Expectations
Misalignment often happens when roles aren’t clearly defined. I now make onboarding for new board members a priority, ensuring they understand what’s expected of them—and what they can expect from me.
What Keeps This Partnership Strong
Here are a few things I’ve found essential for long-term success in this relationship:
Performance Reviews
I work with the board to conduct annual performance reviews. This process ensures we’re aligned on goals and gives me actionable feedback to improve.
Strategic Retreats
Every year, we hold a retreat to step back from day-to-day operations and focus on the big picture. It’s a chance to reconnect with our mission and set priorities for the future.
Ongoing Training
I encourage the board to participate in training sessions on governance and leadership. When we’re all learning and growing together, the organization benefits.
My Final Thoughts
At the end of the day, the board and I share the same goal: advancing our mission. When we work as true partners—aligned in vision, clear on roles, and committed to supporting one another—we set the stage for success.
?? What about you? If you’ve been in a similar role, what strategies have worked for you in managing the board-ED relationship? Or, if you’re a board member, what do you look for in an executive director? Let’s keep the conversation going in the comments!
Aerospace Engineer | Strategic Advisor | Future Venture Capitalist | Podcast Host
2 个月I love this approach! I'm curious about your onboarding process. I'm used to that being owned by the board. Is it solely owned by you as the ED? Or...Is your onboarding process in addition to that of the boards?