BOA Customer Empowerment

Putting You in Control - BOA’s Commitment to Empowerment

In today's fast-paced world, customer empowerment has become a cornerstone of successful businesses. At BOA, we are dedicated to putting our customers in control, making sure they are at the heart of every action we take. Our commitment to empowerment goes beyond providing top-notch products and services; it’s about giving you the tools, knowledge, and support to manage your needs effectively and efficiently.

Putting Our Customers in Control

We believe that true empowerment starts with understanding the unique needs of our customers. Our approach is centered on:

• Personalized Solutions: We recognize that each customer in each industry is different, and a one-size-fits-all approach doesn't work. We tailor our solutions to meet your specific requirements, ensuring that you have the best possible tools and support at your disposal.
• Comprehensive Training: Knowledge is power. We provide extensive hydraulic training programs to ensure that you and your team are well-versed in using our products and services. We also partnered with Uniflex-Hydraulik GmbH to deliver you a world-class training program, leaving you with full confidence, when it comes to hydraulic hose repair.? Our goal is to make you self-sufficient, confident, and capable of handling any situation that arises.
• Cutting-Edge Technology: Staying ahead in today’s competitive market requires access to the latest technology. Driven by customer feedback, we developed a hydraulic hose management app and web portal – the BOAhub. This app allows the user to manage, schedule jobs through the job cards, reduces paperwork, keeps track of stock, and order on the go. Get the app through the Google Play Store and Apple App Store. ?
• Unmatched Support: Even the best products can fall short without the right support. Our team of experts is always available to assist you, providing prompt and effective solutions to any issues you might encounter. We are committed to being your reliable partner, ensuring you never feel alone on your journey.

BOA’s Commitment to Empowerment

Empowering our customers is not just a mission statement; it’s a fundamental aspect of how we operate. Here are some ways we demonstrate our commitment to putting you in control:

Custom Onsite Solutions: We offer an integrated proactive approach to hydraulic hose repairs to maximise efficiency and performance. Driven by a restless pursuit to improve performance and efficiency through our four key pillars:

• The BOAhub: A central interface to manage all elements, from job cards, automatic cart replenishment, asset management and more.
• The BOApod: A robust, self-contained hydraulic hose service unit that goes to the heart of the problem.
• Our Service Promise: We go the extra mile to deliver, train and support our customer to get the most out of our platform.
• Supplying Quality: Large range of hydraulic hose, fittings and adaptors throughout Australia and New Zealand.

Sustainable Practices: We are committed to sustainability and empowering our customers to make environmentally conscious decisions. Our products and services are designed to minimize waste and promote efficient resource use, helping you achieve your sustainability goals.

Collaborative Partnerships: We work closely with our customers, fostering a collaborative environment where your feedback drives our innovations. Your insights help us improve and adapt our offerings to better serve your needs.

The BOA Advantage

Choosing BOA Hydraulics means choosing a partner dedicated to your success. Our commitment to customer empowerment ensures that you have the resources, knowledge, and support to thrive in your industry. With us, you are not just a customer; you are a valued partner in a journey towards excellence and efficiency.

To learn more about our commitment to customer empowerment and the solutions we offer, visit BOA Hydraulics

Together, let’s take control and drive success in your operations.