BlueSoft Pulse: Where Business Meets Technology — 17/2024

Welcome to the 17th edition of BlueSoft Pulse, your trusted resource for IT leaders navigating today’s technology landscape.?

This issue provides valuable insights and strategies to keep you ahead of the curve. We provide you with the tools you need to drive business growth and innovation through digital transformation, cloud solutions, and artificial intelligence.?

At BlueSoft, the goal is to create real value. Knowledge is just the starting point. Join the conversation, share your thoughts, and connect with other professionals shaping technology's future.?

Stay informed, stay competitive, and let’s innovate together. Dive in!

Highlights from Api Days Global Paris 2024

Api Days Global, held in Paris from December 3-5, 2024, remains a premier event exploring the transformative impact of APIs in business and technology (Apidays). The conference brought together developers, industry experts, and business leaders to discuss emerging trends, innovations, and API development and management challenges.

Keynote highlights included Gregor Hophe, who distinguished between "illusion" and "abstraction," encouraging the adoption of platforms that empower IT teams to accelerate application development. Another keynote speaker, Mark O'Neill?shared Gartner's predictions for API management in the coming year, offering valuable insights into the industry's future direction.

As an attendee, I used the opportunity to network, explore market trends, and learn about cutting-edge API solutions. Moreover, the growing integration of AI within the API ecosystem is on hype, showcasing how AI-driven tools can enhance API service delivery.

In my talk, "Advanced API Management and Operations: A Developer and Customer-Focused Approach," I explored a strategy implemented in Raiffeisen Bank International to optimize API management to benefit developers and end users. Key takeaways included seamless integration processes, enhanced API performance, robust governance measures, and the importance of aligning technical operations with user-centric principles to foster innovation and efficiency within API ecosystems.

The conference was an inspiring platform to explore the evolving API landscape and its potential to drive mass innovation.

— Bartosz Pietroń , IT Architect at BlueSoft

BlueSoft Teams participated in the Microsoft AI Tour in Warsaw

Our Competence Center Microsoft team from BlueSoft was honored to attend the prestigious Microsoft AI Tour conference at the extraordinary Norblin Factory in Warsaw. It was a unique event, brimming with inspiration and innovative ideas, allowing us to explore the latest advancements in leveraging artificial intelligence for business transformation. This day was filled with valuable insights and conversations, from solutions based on Azure AI and Machine Learning to real-life case studies showcasing how technology is reshaping our world.

As the Competence Center Microsoft team, we take pride in supporting our clients in discovering the potential of Microsoft technologies and helping them implement cutting-edge solutions that pave the way for the future.

Thank you to Microsoft Polska for organizing this inspiring event and to all participants for fruitful discussions and knowledge exchange. We’re ready to apply the insights gained to our everyday work!

If you'd like to learn more about how we can help you harness the potential of AI for your business, feel free to reach out to Marcin Styliński and Michal Smereczynski.

Artificial Intelligence is revolutionizing industries across the board. Discover how AI solutions can be integrated into your organization to enhance decision-making, automate processes, and drive business efficiency.

The Impact of AI-led Processes on Business Performance

In an era where digital transformation is key to staying competitive, recent Accenture research from 2024 has shown that companies with fully modernized, AI-led processes achieve 2.5 times higher revenue growth and 2.4 times greater productivity compared to their competitors. The study indicates that adopting AI significantly improves operational efficiency and innovation, particularly in business process management. The report also highlights that companies with AI-led processes are 3.3 times more successful at scaling generative AI use cases, can better predict market trends, and respond more quickly to changing customer needs. Organizations that have embraced this transformation are reaping tangible benefits, such as better decision-making, faster project execution, and increased customer satisfaction. This underscores the importance of practical AI implementations that can be quickly adopted across different levels of an organization. This highlights the importance of practical AI implementations that can be quickly adopted across different levels of an organization.

As an AI expert at BlueSoft, I see significant potential in Generative AI. These solutions not only automate routine tasks but also enhance the creative process, enabling the generation of new ideas, scenarios, and even code. There is a growing trend of companies eager to embrace AI-driven workplace support. Still, they need practical examples and straightforward implementations that can be quickly adopted across various teams and functions. These initial implementations could include simple knowledge bases, such as our Knowledge Base product, which provides internal company documentation, dedicated tools like Legal Docs Analyser for analyzing legal documents, or Audio Description Assessment, designed to evaluate audio recordings, such as customer hotline interactions. These tools, all created by BlueSoft, are excellent starters for any company looking to implement AI. They democratize generative techniques, deliver measurable benefits from day one, and establish a strong foundation for more advanced AI applications. This makes it easier for businesses to confidently take their first steps in AI adoption.

This approach allows companies to implement AI tools at low cost while generating buy-in from employees, encouraging them to use such technologies. By starting with accessible solutions like Knowledge Base, Legal Docs Analyser, and Audio Description Assessment, companies lay the groundwork for fully leveraging the potential of Generative AI. This creates a smoother adaptation path for more advanced applications down the line, ultimately leading to a fuller realization of the potential of Generative AI. As a result, companies can adapt more quickly to changing market conditions, increase operational efficiency, reduce costs, and create unique customer experiences that are essential for achieving a lasting competitive edge.

— Artur Mirończuk, PMP, AI Project Manager at BlueSoft

Five Cloud Market Trends Transforming IT

The CIO article highlights five compelling cloud market trends reshaping IT. While cloud repatriation doesn’t appear to be on the horizon, AI is fueling massive investments in public cloud infrastructure.

1. AI Innovation Relies on the Cloud?AI platforms demand robust, high-performance infrastructure to handle model training and deployment, which are computationally intensive and power consumptive. Emerging startups offer specialized data centers that promise faster, more cost-effective alternatives, helping IT organizations avoid vendor lock-in.

2. Hyperscalers Data Centers Expansion?Major cloud providers ("The Big 3") are allocating hundreds of billions of dollars globally to expand data centers in response to AI-driven demand. This infrastructure growth, among other things, reduces latency and enhances cloud services for customers and organizations.

3. Sector-Specific Cloud Customization?Customized cloud environments tailored to industry-specific needs (e.g., healthcare, retail, manufacturing) are accelerating innovation. Gartner forecasts that over 70% of enterprises will adopt such environments to boost agility and performance, with smaller companies benefiting from the flexibility of composable platforms.

4. Lack of cloud cost and spending transparency?Cloud costs are rising 2.5 times faster than expected for many businesses. Differentiating between legitimate growth and inefficiencies is essential. Long-term success requires moving beyond "lift-and-shift" strategies and adopting FinOps tools and culture to improve cost visibility and control.

5. Sustainability Measures?AI workloads and CPU computations massively increase energy consumption, complicating sustainability efforts. However, cloud providers leverage renewable energy and advanced infrastructure technologies to help enterprises track, report, and improve their sustainability metrics across multi-cloud environments.

AI is undoubtedly driving transformations in the cloud industry. While challenges exist, the potential for innovation and enhanced operational models is colossal. It’s an exciting era, especially for pioneers who can afford such decisions and are willing to experiment and redefine the way modern solutions are delivered.

— Bartosz Pietroń, IT Architect at BlueSoft

Stay tuned for our next issue, where we'll delve into the exciting world of Digital Transformation.

Newsletter edited by Aleksandra Dejnarowicz, Solution Marketing Manager at BlueSoft