Blueprints for Success: Understanding Organizational Structures Part-Two: Build a Strong Foundation
Gary Furr, MBA
Gary Furr, Organizational Development Consultant helping clients to improve top-line revenue and bottom-line profit. We help our clients make more money! Author of It's Not Hard, It's Business, Make Your Banker Happy.
Every house or building being built needs a strong foundation. I have always been awed by the construction of many of the tall building being built in my town of Portland, Oregon. The massive holes that are dug, the large amount of concrete with rebar strung through it, to make the foundation strong enough to hold this new building that is being built. It was the same with the house I was building. The amount of concrete and steel mesh along with rebar was substantial and necessary in order for the home to stand the test of time.
It is very similar with an organization. We must build a strong foundation for the business to stand on and weather the stress that will come its way. And that foundation starts with clarity.
Clarity: Clarity of direction is knowing where you want to be in the future for your business. If we decide to take a thousand-mile journey, we need to know where we want to end up. If I get on an airplane, I know where I'm going. If I don’t, I could end up anywhere. It's the same in our business. Clarity of direction is knowing where you want to be in the future and taking the time to describe that. What does that look like for my business?
In addition to knowing where you want to go, you have to know where you currently are. That's your current state— where you're at currently in this present moment in your business. What is the current reality? You have to be truthful about that and be real. That is what allows you to see the gap between your current state and desired future.
Clarity of direction is crucial to organizational structure. It helps align employees towards common goals, enhances communication, and ensures everyone understands their roles and responsibilities. This clarity enables smoother operations and facilitates business growth and process improvement. Clarity is essential for effective communication and decision-making.
Values: The values of any organization are typically the reflection of ownership and what they consider to be important. They play a critical role in the success of the business enterprise. The business should be managed in a manner that reflects those values. These values can also set you apart from the competition and are at the foundation of the organizations culture. If the values are not articulated and repeated often, it is unlikely that the organization will adopt these values as part of the organizational culture. These values provide a guiding framework for decision-making, employee behavior, and company culture. When aligned with business goals and consistently practiced, they can:
- Drive Employee Engagement: Values that resonate with employees create a sense of purpose and belonging, leading to higher engagement levels.
- Foster a Positive Culture: Values set the tone for workplace culture, influencing how employees interact, collaborate, and communicate.
- Enhance Customer Trust: Businesses with strong values often earn customer trust and loyalty by demonstrating a commitment to ethical practices.
- Improve Decision-Making : Values provide a basis for making ethical and strategic decisions, ensuring alignment with the company’s long-term objectives.
- Attract and Retain Talent: Companies with well-defined values can attract like-minded talent and retain employees who share those values.
- Mitigate Risk: Clear values can help a company avoid ethical and legal pitfalls by guiding behavior and ensuring compliance.
Purpose: Meaningful work or something to believe in is a powerful motivator for not only business owners but also the individuals they employ. We spend most of our waking hours working, so our work should be something we believe in, and something that will make a difference in our lives as well as the lives of our employees and our customers.
Human beings are wired for purpose and meaning. Once we get past Maslow’s basic needs on his hierarchy—food, clothing, shelter, and safety—we get to the need for connection and meaning. In order to have connection and meaning we need to be involved with an organization that creates an environment with common vision and purpose, or something bigger than ourselves, to believe in. Yes, individuals in our companies want to make money, but they also want to make a difference. When a business can answer this need for meaning and connection, employees win and the business wins.
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What makes a business work is the?why—the higher purpose and cause. Why we do what we do gives us the fuel to get through the inevitable ups and downs. It also provides fuel to our employees to persevere and compete at a higher level. Any business can work as long as everyone in the organization has the passion and intensity to keep going even in tough times. Since running a business takes tremendous energy, we need that vision of something bigger than ourselves to give us reasons and energy to scale the obstacles we face along the way.
Having a clear sense of purpose can significantly impact success of an organization.
- Motivated Workforce: A strong sense of purpose inspires employees, making them more motivated and committed to their work.
- Employee Engagement: Employees are more engaged when they understand how their work contributes to a greater mission and purpose.
- Enhanced Innovation: Purpose-driven organizations often encourage innovation, as employees seek creative solutions to fulfill the organization’s mission.
- Customer Loyalty: Customers are more likely to support and remain loyal to a company with a compelling purpose that aligns with their values.
- Resilience: A clear purpose can help organizations navigate challenges and setbacks with determination, as they are driven by a larger purpose.
- Attracting Talent: Purpose-driven companies tend to attract top talent who want to be part of something meaningful.
- Ethical Decision Making: A strong sense of purpose can guide ethical decision-making, which is crucial for long-term success and reputation.
Goals: Goal setting is a fundamental aspect of organizational success. Goals provide:
- Clarity of Direction: Goals can provide a clear direction and purpose for the organization, ensuring everyone knows what they are working toward.
- Focus and prioritization: Setting goals helps prioritize task and resources, ensuring that efforts are concentrated on the \most important objectives.
- Motivation: Goals motivate employees by giving them a sense of accomplishment when the achieve milestones.
- Measurable Progress: Goals are often quantifiable, allowing organizations to track progress and make data-driven decisions.
- Accountability: When goals are assigned to specific individuals or teams, it creates accountability and encourages ownership of task.
- Alignment: Goals align different departments and functions, ensuring that everyone is working toward a common purpose.
- Continuous Improvement: Setting goals encourages a culture of continuous improvement and learning within the organization.
The article "Blueprints for Success: Understanding Organizational Structures - Part Two: Build a Strong Foundation" emphasizes the importance of laying a solid foundation for businesses akin to constructing a building. It starts with clarity, understanding both the desired future state and the current reality. Clarity aligns employees, enhances communication, and ensures everyone comprehends their roles. Values, reflecting ownership's priorities, shape company culture and guide decision-making, impacting engagement, culture, trust, talent attraction, and risk mitigation. Purpose provides meaning and connection, motivating employees and fostering resilience, innovation, and ethical decision-making. Goal setting further solidifies the foundation by providing direction, focus, motivation, measurement, accountability, alignment, and a culture of continuous improvement. Together, these elements establish a robust foundation for organizational success.
Stay tuned for Part-Three of Organizational Structure