Blondie and the (Medical Coding and Billing Error) Beast: Part 1
Mandi Bishop
![Mandi Bishop]()
Mandi Bishop
Gartner CIO Analyst | Healthcare Strategist | Equity Advocate | Data and AI Enthusiast | Keynote Speaker | Author
When Maria spoke to the collections agency about the latest bill she’d received for her daughter’s surgery, the woman on the other end of the phone was encouraging:
You only owe $10,000. It WAS $44,000. You should be happy!
Only $10,000. For a surgery that should not have cost Maria’s family a dime. And Maria was supposed to contritely accept this, be grateful that the bill was “reduced”, whip out her checkbook, and sign away her daughter’s college tuition savings.
Not on my watch.
You only owe $10,000. It WAS $44,000. You should be happy!