Blame The People!
Chris McChesney
#1 Best-Selling Author, The 4 Disciplines of Execution / KeynoteSpeaker / Global Practice Leader
Most leaders understand how difficult it is to execute on a strategy that requires a change in other peoples’ behavior. But it’s a rare leader that thinks about how they personally can be better at this.
What you are more likely to hear is, “I wish I didn’t have Tony, Mark, and Sue on my team.” Right?
The tendency, of course, for all of us is to blame the people. They are the ones not doing it! Who would you like me to blame?
But Edwards Deming taught that anytime the majority of people behave a particular way the majority of the time, your problem is not the people. The problem is in the system. And the leader has to own that.
Own the problem of flawed systems and improve at executing on strategies that require changes in human behavior. Visit us at the FranklinCovey Execution Practice to learn more.
Business Coach
7 年Internal locus of control .. clearly demands us to take ownership of our .. words, thoughts and actions!
Owner, Many Caps Consulting — Simplifying compliance, improving productivity & engaging people. ISO Management Systems, Mango QHSE Software, Stay Safe Lone Worker App & Compliance Software solutions.
8 年some leaders forget that the performance & behaviour of the team (or group of they arent working as a team!) is 100% the reflection of themselves. You get the team you deserve!
Helping Organizations Develop The Ultimate Competitive Advantage - People
8 年Nicely said! The more responsibility we take the more power we have to influence change.
Talent Development Leader, Coach, Consultant
8 年Chris McChesney: one of the best books I have read this year. Loved FC 7 Habits, and this one was a great addition to the FC system. Looking forward to many more paradigmatic challenges. Cheers!