BLAME LOCKDOWNS, WORK FROM HOME, AND RED TAPE FOR HOLIDAY HELL - NOT THE AVIATION INDUSTRY
Frank Mckenna
Chief Executive & Group Chairman at Downtown in Business Ltd, the best in class business organisation providing connections, influence, and profile to ambitious companies across the UK.
GOVERNMENT SHOWS ANTI-BUSINESS BIAS YET AGAIN.
The contempt with which the current government holds business was demonstrated in clear sight again last week, as ministers lined up to blame the aviation industry for the pandemonium that many travellers have suffered as they attempted to fly from various UK airports during the half term/bank holiday weekend.
Though the airline industry may have been too aggressive in its cutting of staffing numbers in certain areas, this cannot disguise the fact that it is government policy and messaging during the pandemic – and the longer-term aftermath of those decisions -that has been the primary reason for the woes the travel industry and its customers are now experiencing. ????
The more evidence emerges, the more it appears that we locked down too hard. The first blanket closure was understandable, given how little we knew about COVID-19.
However, the open again-close again, start-stop. Go-don’t go, un-pause-pause, inconsistent approach that followed from policymakers created havoc in even the best organised businesses.
The hospitality sector was hugely and damagingly hit – but at least there was some attempt to recognise this through compensation schemes, a VAT reduction, and the (ridiculous in hindsight) eat out to help- out initiative.
By contrast, the government was deaf to the issues the aviation sector was challenged with.
The costs associated with re-opening offices, becoming COVID-compliant, and undertaking new Health and Safety regulations, were time-consuming and costly enough. Imagine what it was like for airports. And then imagine what it was like, just weeks later, to be told that, despite all that investment, you had to go into lockdown or semi- lockdown again due to a spike in COVID cases.
The infrastructure, complexity, and eclectic nature of airports meant that the costs incurred during the eighteen-months of uncertainty were mammoth, and I say again, the government did little or nothing to help.
But that is in no way the end of the story. The challenges facing the aviation sector are set to continue for a considerable time to come – in no small part due to the approach the government adopted during the pandemic.
The incessant drive to keep people locked up resulted in a ‘work from home’ marketing campaign and directive that has led to a culture whereby people think it is their birth right to be able to do so. Work/life balance is now seen as life/work balance. And, if you can’t do a job sat in the comfort of your own back kitchen, then it’s time to find alternative employment. (As for shift work- forget it).
As clever as we humans think we are, we have not yet found ways for baggage handlers, checking-in staff, security staff, air traffic controllers, or those who work in the many retail and hospitality outlets within airports that have made our start-of-journey experience part of the holiday in the past, to work from home!
Nor, despite having two-years to do so, have the government worked out how they can speed up bureaucracy to get security clearance for those who do still wish to work in the airline sector. I thought one of the Brexit bonuses was supposed to be the ability for the UK government to get through red tape. Perhaps this conundrum would in part be helped if the government’s own workforce were to get back into their offices? ?
And, as for Brexit, and without wishing to reopen the tiresome ‘Remoaner’ point – the lack of staff available, not only to the aviation sector but across the UK economy – is an act of self-harm that will at some point be rectified once a more pragmatic deal can be negotiated with the EU. A Johnson administration will never do that, but his predecessor will win much credit if they deliver on this.
Are airports and the aviation sector totally blameless? No.
As I mentioned, they culled too many staff, possibly in a state of panic, certainly without understanding the pent-up demand there would be for travel post-pandemic. Have they responded to the employment market quickly enough, and increased pay and improved conditions for staff? Not from what I can see.
Nonetheless, for a Conservative government to be so keen to point the finger of blame over a crisis it has a large chunk of responsibility for is disgraceful. Fuck business? Quite! ??????
Director at Pain Point Coach
2 年Two year lockdowns have created real problems in supply chains and high energy costs are going to really exacerbate problems in trade off's between direct labour costs which need to go up and operational business costs. Some sectors will really suffer as will real homes disposable incomes.
MD at Harrogate Group Director at Ultra Wealth
2 年Yeo I agree on this frank I’ve travelled in/ out of Manchester and Liverpool airport in last 2 weeks - Manchester was a shambles - Liverpool no issues. I posted about the baggage delays and 180k people viewed it. 1.2m people unemployed no excuse for “no staff” to put bags onto carousel etc. https://www.facebook.com/100000891402474/posts/pfbid02yJ7yfVMYoyjRmYiguUMdeTEtnQWp77HjMY72kHzozjnixgL2fsi3uyA4m7BUyHTGl/?d=n
International business developer ||Digitally work||Student||digital marketing || Business coach || entrepreneur||share resume at [email protected] for Part time /full time|| easy apply
2 年https://www.dhirubhai.net/posts/chanda-rani-5535841a7_new-business-partner-congratulations-activity-6938860909540839424-nKMJ?utm_source=linkedin_share&utm_medium=android_app
Business Development Director, Low Season Traveller l Ambassador, Panache Cruises |
2 年Apart from celebrating the rightful success of Liverpool John Lennon Airport and other UK regional airports, let’s also highlight two airlines that have planned their return to full operation in a seamless manner despite government indecision and Brexit related staff issues. Congratulations to Jet2.com and Jet2holidays and Ryanair - Europe's Favourite Airline who have delivered no cancellations and have invested heavily in building up staffing levels across the UK ready for a return to normal summer operations. If they can deliver I would suggest the government focuses its attention on learning from their approach rather than giving the impression that the travel industry is not interested or willing to deliver a high level of customer service. Our politicians are playing to an audience that is driven by the media - it’s about time the government acknowledged their central role in helping to cause this mayhem and to now deliver solutions to support those airlines and airports who need short term help.
Helping construction companies build homes and regenerate North West communities through certainty of delivery |change-maker |driving local social value
2 年Frank Mckenna?there is a double edged sword here though manchester airport has grown along with airport city beside it The local employment population gravitated towards DHL; THG and Amazon during the pandemic and never returned to rhecsorpirt ?Rates at MAN need to increase to attract the workforce -it was always premium rates to work there and now there isn’t . Who wants to be abused at check in at 4am or in security for the same pay as preparing online deliveries? The world shifted during the pandemic and aviation and travel must shift too. The days of cheap travel are gone I’m afraid…