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I'm sure you're not surprised to hear that the number one source of stress for landlords is maintenance. According to Buildium's report, 55% of rental owners find maintenance the most stressful aspect of being a landlord.

Let's try to understand why maintenance is so stressful for landlords.

Happy tenants, happy landlords

Tenants are the asset, that is our core belief. Without good tenants, the investment property equation does not balance and the property becomes a liability without the vital rent flow coming in. Communication is the foundation of good resident relations. Things go wrong at the property; appliances break, pipes leak, heating systems fail, and when it happens residents want it taken care of quickly. While responding quickly is key, communication is what will make the difference between a happy resident and somebody who is now looking for a new place to live. Keeping residents informed throughout the entire life cycle of a repair request, from the creation of the work order to completion is critical.

Maintenance must be your priority

Maintenance is and has always been a top priority for us because our own experience showed that good/responsive maintenance will keep good tenants long-term and avoid costly concessions and premature vacancies. With that said the effects of the pandemic have made it increasingly difficult to find/hire/retain qualified maintenance technicians putting further strains on this critical service for good property management.

With demand continuing to outstrip supply, filling vacancies is not the most challenging aspect but remains mission-critical as rents are the lifeblood of all investment property operations. Having said that, finding good tenants in the current landscape continues to be a top priority to help ensure long-term rent stability. Having a documented process that conforms to both state and federal law, which is executed consistently with every applicant will help property management companies and landlords alike find qualified tenants efficiently and effectively.

Consider working with a property management company

If you want a way out of the maintenance madness, there is only one real solution and that is to hire a professional property management company. A good property management company will have maintenance staff on site or have maintenance technicians available 24/7 to take care of your property's maintenance needs.

When you're ready to make the switch, contact us and we'll be happy to help get your rental property portfolio maintenance under control.