BIMA Lanka Celebrates 10 years of service

BIMA Lanka, the leading affordable Insurance and Healthcare service company in Sri Lanka is celebrating its 10th?year in the country. We serve more than 1.5 million of the under-served population in the country. BIMA Lanka is a subsidiary of BIMAMilvik, UK, a global company that has reached 35 million customers in 9 countries across Africa & Asia with Insurance & Healthcare services.

Ajith Alexander the Director and Country Manager of BIMA Lanka shares his thoughts on the Company’s achievements and vision:

?Over the past decade, BIMA Lanka along with our business partners have been able to provide protection to 1 out of 7 adults in the country, through our innovative products – “Per-Day Insurance” and “BIMA Doctor” a 24/7 telemedicine service.

“Per Day Insurance” policies are simple and affordable with minimum exclusions. A customer can pay through any debit or credit card through the Genie payment gateway, or any Dialog mobile customer can opt to pay through their prepaid or postpaid mobile plan. The company’s portfolio of policies includes Hospitalization, Life, and Accident and these are underwritten by insurance partners Fairfirst, Softlogic Life, and Ceylinco respectively. Till date, BIMA Lanka Insurance Brokers has processed more than 100,000 claims valued at Rs. 2+ billion. The superior customer service is evidenced by the fact that Hospitalization claims are processed within 3 days of receiving all documents, and 70% is paid within one day. Our staff of 300+ is spread across offices in Colombo, Galle, and Kurunegala.

?“BIMA Doctor” in partnership with Doc990, offers 24x7 high-quality consultations via telephone with a panel of SLMC-registered doctors. Through this, we serve more than 120,000 users, and?has?completed more than 30,000 consultations, and delivered more than 500,000 pieces of health content.?

?We will continue to innovate and bring new products and services to our customers, and we will continue to use technology in a big way to make it easy for our customers to access these services. This is the goal of BIMA Lanka, and we want to be with the customer in their time of need. Healthcare and insurance are really underpenetrated in Sri Lanka but these two are critical requirements for people, more so at a time of crisis. BIMA Lanka is democratizing insurance and healthcare in the country and our vision is to contribute to

BIMAMilvik’s global vision to provide 100 million people with access to affordable, high-quality healthcare solutions by 2026.?