THE BIGGEST SINGLE PROBLEM IN COMMUNICATION: How to Navigate the Complexities in Sensitive Conversations
Alex Ihama
Global Strategist, Executive Coach, Inspirational Speaker, Bestselling Author, Executive Director @ Canadian Congress, School of Greatness & Credit Union Transformation (25+ Years of Impact in 300+ Cities in 30+ Nations)
It was George Bernard Shaw who once said?“The single biggest problem in communication is the illusion that it has taken place.”
Basically, two people interact about a topic and one or both of them leave thinking they understood each other only to find out not too long after that they miscommunicated.
You don’t have to run a survey to know that many interactions in the world today often end up in miscommunications and yet many only find out afterwards.
Even more so when you factor in the heightened complexities and sensitivities of hot topics like COVID-19, the War in Ukraine, politics, and the Quest for Social Justice – Equity, Diversity and Inclusion.
So, how often do you leave an interaction with this illusion that communication has occurred?
How often do you leave an interaction more confused than before you communicated?
How often do you abstain from a critical conversation because you would rather be silent than saying what others may perceive as offensive or wrong?
How often do you find yourself confused by the reaction you get to what you said intending to express a sincere and even quite important thought?
How often are you shocked by the misunderstanding response of someone else to something you said with a pure motive?
How comfortable are you discussing topics like racism, discrimination and say, slavery of people of African descent and genocide against the Indigenous peoples with your peers?
If you wish to increase your comfort level with discussing sensitive and complex topics with others or having a difficult conversation with those in your personal or professional circle, join us today for a one-hour Lunch and Learn to learn about the Fundamentals of Inclusive Conversation.
To register, visit www.diversityleadershipprogram.com .?
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5 CHARACTERISTICS OF INCLUSIVE & EFFECTIVE COMMUNICATION?
For many years, the topic of effective communication has been taught without ensuring the inclusivity that makes communication effective.?To talk without considering diversity?is counterproductive.
For communications to be inclusive and effective, you must learn how to share useful information and your perspectives while tactfully seeking other people’s opinions and?intentionally ensuring everyone else is considered.
For communications to be effective, they must have the following five characteristics.
#1 - Informative – to share useful knowledge
#2 - Indicative – to enlighten others with suggestions
#3 - Instigative – to inspire people to act decisively
#4 - Inquisitive – to seek other perspectives
#5 - Inclusive – to be considerate of others
To join us NOW, visit www.diversityleadershipprogram.com
If you desire harmony in your relationships, synergy in your team leadership & cohesiveness in your family or corporate culture, you must learn how to communicate – inclusively, cohesively and productively. To register NOW, click here .
To reach out to me directly, send an email to [email protected] , text/WhatsApp me on +1-416-902-6672 or visit www.canadiancongressondiversity.ca .
#inclusiveculture #inclusivecommunication #inclusiveleadership #inclusiveworkplace #socialjustice #equitydiversityinclusion #inclusivelanguage #emotionalintelligence?