The biggest mistake in sales
Don't make assumptions!
You assume your customer agreed to the contract terms as you had three meetings with them around this topic. You assume your customer is fine with the pricing you presented. You assume your customer also has time pressure to get this deal done. You assume there is a technical win as you and the team did a proof of concept. You assume you are talking to the person who will sign the contract. You assume your customer has the budget required. You assume your competitors are not playing a role in this negotiation anymore. You assume you have a good relationship with the project sponsor and she or he will help you out. You assume …
Don’t make assumptions. Start asking and get confirmation. Only by asking the tough questions, you get assurance where you are in the sales cycle. You get an understanding of which points need more clarification and which points you are in agreement with. This is something not only your sales manager but also your customers will appreciate. This approach not only avoids misunderstandings and makes responsibilities clear to all involved parties, but it also helps you to shorten the overall sales cycle. You will be surprised how well this works.
Sounds simple? Guess what, it is. It sometimes is uncomfortable but what separates the superstars from the average salesperson.
Don’t make assumptions and start asking the tough questions.
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3 年That is well beyond sales. When we search for root cause in IT support, you check things yourself. Don’t trust anything the user tells you unless you see what is done. Don’t assume. Vincent Kraeutler love this ?ASS-U-ME“ totally on point!
CRO | co-founder | Cloud Native Business Transformation | No code | Cloud infrastructure | Kubernetes | DevOps | Open Source
3 å¹´I remember a sentence written on the office wall of one of my first sales mgrs: "Assumption is the mother of all fuck ups" . It is spot on.
Working on something exciting
3 å¹´And this is not only true for your sales career but also for all other areas, including your personal life! Avoid making assumptions and start asking questions. Thanks Thomas Gregg for sharing.
Sr. Manager, Solutions Engineering at HashiCorp DACH
3 å¹´Totally agree! I think sometimes people make assumptions and are not even aware of them.