BigFix Runbook AI uses the power of AI, ML and NLP to keep your endpoints Remediated.

BigFix Runbook AI?is an?Intelligent Runbook Automation?product that combines the power of?AI (Artificial Intelligence),?ML (Machine Learning), and?NLP (Natural Language Processing). Its primary goal is to?automate IT Operations tasks?and provide?automated remediation. Here are some key points about BigFix Runbook AI:

1. Cost Reduction: By streamlining processes and automating repetitive tasks, BigFix Runbook AI can achieve up to?30% reduction in service desk-related costs.
2. Quick and High ROI: Implementing BigFix Runbook AI leads to a?quick return on investment (ROI)?due to its efficiency gains and cost savings.
3. Risk Mitigation: It helps avoid operational risks and ensures compliance by preventing critical outages.
4. Reduced Escalations: By improving incident management and service level agreement (SLA) compliance, it reduces escalations by up to?20%.
5. Faster Incident Resolution: BigFix Runbook AI contributes to an?up to 85% reduction in Mean Time to Resolution (MTTR).
6. Efficiency Boost: It automates redundant tasks, allowing employees to focus on more creative activities. Manual effort can be reduced by?30% to 60%.
7. Improved Customer Satisfaction: Faster incident and service request resolutions lead to?up to 50% improvement in customer satisfaction.
8. Rapid Implementation: BigFix Runbook AI can be implemented within?6 to 8 weeks.?It leverages?300+ reusable and configurable fixlets?out of the box, achieving a?zero-touch automation state in 4 to 5 months1.

BigFix Runbook AI is a powerful tool that not only enhances operational efficiency but also contributes to cost savings and risk mitigation. Its intelligent automation capabilities make it a valuable asset for enterprises adapting to the ever-evolving landscape of IT operations.

Matthew Burns Saranga Rajan Nikhil Nande Divya Pathak Sujay G.R. Chandrashekar Ande Nikhil Borle