BigCommunity Newsletter June 2024
Watch the video to see what's in store this month:
Webinars
It has been a very busy month for webinars at BigChange, as our Lunch and Learn mini series saw over 250 customers join 15 minutes live tutorials on topics such as staying up to date with real-time information using alerts, how to fly around the system with 6 speedy shortcuts and getting the most out of the schedule with scheduling secrets.
Don't worry if you have missed out, links to the recordings and signup pages for remaining sessions are below.
Described by John from Daresiow as "Brilliant", and by Paul from Kelly Supply Solutions as "Customer focused, and extremely resourceful" our Q1 Innovate event was a huge success.
Tammy from Aether Compliance said "I liked that it was a really quick run through of your new and upcoming products - makes it so much easier to carve out the time in my busy schedule. It makes me much more likely to attend another one."
Tickets for our Q2 keynote webinar, where we talk through the features added to the BigChange platform in the last 3 months, and give a glimpse as to what is coming up next have just been released.
Missed our Q1 event? You can join the 250+ people who have already watched it on catchup .
Unlock the power of customisation with our engaging webinar, "Templates - The Feature EVERYONE Needs." Discover how to transform your business processes with tailor-made job sheets, financial document designs, and email templates using the BigChange platform.
From creating custom job sheets, to designing financial documents and everything in between book your place now to join us on the 24th July at 11:00 for this hour long feature webinar.
Product Updates
At the start of June we announced our game changing addition to the BigChange Extra lineup, BigChange Fuel.
This highly anticipated add-on gives companies of all sizes the security of fixed fuel prices, regardless of the pump price.
Utilising the purchasing power of our 75,000+ global fleet, we have partnered with Right Fuel Card to offer a tailored solution that covers 90% of the UK forecourts.
Plus with no monthly card fees, you will receive an instant saving of ￡2 per card per month.
Seamless integration meets advanced technology. Access, view and download journey recordings directly from the BigChange Map. Disconnecting cameras and manual downloads are a thing of the past!
Introducing the latest feature to enhance your fleet's safety and efficiency: BigChange Dash Cams. These AI-driven cameras are designed to identify and correct risky driving behaviours, significantly improving overall road safety. Video clips are automatically transferred with a built-in SIM card and included data, ensuring seamless and immediate access. The cloud-based storage guarantees secure and easy retrieval of recordings, providing peace of mind and reliable evidence when needed.
Our dash cams promote enhanced driver accountability and offer versatile camera solutions for all vehicle types. Seamlessly integrated with the BigChange platform, this feature ensures monitoring and advanced safety measures in a unified system.
To join the open beta, reply to this email and let me know..
What do we mean by 'open beta'. This means that these features are still in the testing phase, and we’ve made them available to you for early use. While we believe they’re functional and exciting, they might not be completely polished yet.
By using these features, you can help us make them even better! You might encounter some quirks or unexpected behaviour. Your input is incredibly valuable, and we welcome any feedback or suggestions you may have during this phase.
We welcomed Melissa Adey to the product team, and kicked off a new blog series written by our product managers. In the first of the series, Melissa dives into what she is working on, and how you, our customers can get involved in shaping the future of BigChange.
Unlock Success with BigChange: Join Our Monthly Customer Events!
Have you experienced the buzz at our Leeds HQ? Our customer growth events have been a hit, drawing enthusiastic participation and receiving stellar feedback from both customers and BigChangers alike. These monthly sessions are designed to immerse you in the BigChange community, providing hands-on experience with our platform and connecting you with fellow customers and our team of experts. Sarah Cox, BigChange Customer Success Director is passionate about our customers and comments that, "These workshops offer a unique opportunity for customers to learn directly from our experts and each other, gaining invaluable insights into how BigChange can transform their businesses."
Customers have been glowing in their feedback, praising our knowledgeable team, the invaluable support, and the opportunity to rekindle their connection with BigChange and other users, all while experiencing the impressive capabilities of BigChange and our commitment to developing our product and helping our customers grow. Steve Logan, BigChange Head of Operations, adds, "It's fantastic to welcome customers to our HQ, seeing them engage with peers and explore ways to grow their businesses with BigChange. These events truly bring our mission of making our customers successful to life."
Upcoming Events:
These events are currently included in your service subscription to BigChange, but spaces fill up quickly, so join us at one of these events and discover how BigChange can further drive your business forward. Contact [email protected] to reserve your spot
Important Updates
Earlier this month we announced that as of the 30th June, we will no longer be supporting the BigChange mobile app on older versions of Android (8 and below).
Devices running Android 8 and below will continue to operate, however will cease to function at some point after 30th September.
However, it's important to note that from the 30th of June, we will be unable to support that device in any way, which includes screen sharing and assisting with queries.
Devices on unsupported operating systems will have received, and continue to receive notifications advising them of this.
Customer Spotlight
This month we celebrate the success of D Body who have been using BigChange for 2 years.
By using BigChange they are now achieving greater operational efficiencies at every stage from customer bookings to invoice generation.
If you would like to feature in in a future spotlight, email [email protected]
Last, But Not Least
On the 24th June a group of our wonderful customers, and BigChangers took to the golf course to raise nearly ￡4,000 for this years charity, Mind.
The sun was shining bright, the players were on fire, and the BBQ, it was sizzling perfection!
We have other charity events planned for later this year, so keep an eye out on your email!
Customer Referral Scheme - Earn ￡250
Are you ready to share the secret to your unstoppable success with others and get rewarded for it?
If you’re a proud BigChange user, you know the power of our all-in-one job management system. Now, YOU can help others experience the same game-changing benefits – while earning a ￡250 Amazon voucher for each introduction you make!
Here’s the deal: For each of your referrals who receives a demonstration of our world-class software, we’ll reward you with a ￡250 Amazon voucher! Best of all, there’s no limit to the number of vouchers you can earn.
So why not spread the love, help others reach new heights, and earn some extra cash? Complete this form Refer Here to recommend a friend today and watch the rewards roll in!
Leave us a Review
As a valued member of our BigChange Community, your opinion and feedback are extremely important to us. We are continuously striving to improve our services and your experience with us, and your insights play a crucial role in this process.
We would like to kindly invite you to share your thoughts about BigChange on Google. Your feedback not only helps us grow and improve, but it also helps potential customers to understand the quality and value we provide.
We deeply appreciate your continued support and look forward to hearing your views. Your time and effort in providing us with your feedback are greatly appreciated.
To leave us a review, click on this link BigChange - Google Search