The "Big" Picture

In Part I of this series, we explored the concept of what's driving change in our market, our buyers' behaviour, expectations and needs.

In Part II, we'll be looking at the bigger picture, what are the different components that we need to understand to earn the right to engage and provide a service (business outcomes) to our customers.

Additionally, you will find here a list of videos on how to drive profitability and success in your "cloud" or "SaaS" business.

Let me know what you think and about the opportunities or challenges you are facing.

Thanks,

Charles