Big News For Homebuilders
Every homebuilder aims to deliver a customer experience that is smooth, efficient, and enjoyable.
Ultimately, we all desire to achieve the same important goal: homebuyers who are ecstatic about their new home experience and willing to passionately describe the journey to their friends.
But too many homebuilders leave that goal solely in the hands of the sales team. And so, on top of making the sales, they’re also put in charge of customer care throughout the building process. Everything from keeping the buyer up-to-date, to delivering bad news: we’re asking our salespeople to do it all!
But delivering an incredible customer experience is not a siloed endeavor. It’s holistic! It’s something every member of your community teams have an important part in.
For the last 24 years, Shore Consulting has been helping sales teams in the new home industry change the world for their customers. Today, we’re thrilled to be able to bring that same training to production teams as well.
Production Team Training?is the opportunity for homebuilders to get the entire community team bought-in on the goal to?exceed, not achieve, customer expectations.
Unify your team from contract to close! Get your team holistically on-board with customer communication and care strategies that will create customer journeys they won’t soon forget.
We’re working with homebuilder production teams on how they can…
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Our Production Team Training programs are led by the one-and-only Jeremiah Gore , a 20-year veteran with exactly the kind of perspective this curriculum needs!
Jeremiah has been in sales and construction, land acquisition and development, and division management. He’s done it all, which makes him the perfect person to help homebuilders break down the communication barriers that often develop between departments, and get your entire organization singularly focused on creating amazing customer experiences.
86% of customers say they are willing to pay more for a great experience. Let’s help your entire homebuilder company build those experiences!
If you work for a homebuilder, please make sure your executive team sees this.?Learn more about Production Team Training and see if it’s the right solution for your company.
Schedule a conversation with us today!
Jeff