Bias in AI: A Choice, Not an Error
Dr. Joe Phillips
Chief Information Officer @ Fulton County Schools | Leader | Keynote Speaker | Advisory Board Member | Creator of PLANT-AI, BOLT, Technology Adoption Framework, & PITAC | Retired Army Officer
As AI continues to reshape the global paradigm, one thing has become clear: it's impossible to eliminate bias entirely. Instead, it seems that AI creators must make deliberate choices about the biases they actively embed within their models.?
In other words, they must choose their bias.
Bias in AI is not always about negativity—it's often about perspective, worldview, and priorities. Every dataset, algorithm, and design decision reflects a certain viewpoint. The key challenge isn't to remove bias but to understand and manage it. We need to consciously decide which biases serve the greater good and which could lead to unintended consequences.
For instance, consider a model used in educational settings. Should it prioritize academic performance and student outcomes, equity, parity, socio-emotional development, or something else?
All these perspectives and priorities may be valid but lead to different outcomes. As AI leaders, our responsibility is to align these choices with our ethical standards and the needs of those we serve.
The conversation about bias in AI isn't about striving for impossible neutrality—it's about making thoughtful, informed choices that reflect our values.
Impact on Districts and Schools
Some districts and schools are beginning to develop their own self-contained AI models. As they move forward, the implications of these biases become even more significant. While these models are customizable, allowing educational organizations to tailor AI to their specific needs, it also requires them to make critical decisions about which biases to introduce.
It’s also true that not all schools and districts will have the resources to create their own AI models from scratch. Many, maybe even most, will rely on third-party systems with embedded AI capabilities. In these cases, the responsibility shifts to selecting solutions that align with their educational goals and values.
Key Considerations When Selecting AI Solutions
When choosing AI systems, schools and districts should ask a series of critical questions to ensure the technology they adopt aligns with their values and serves their communities effectively:
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Real-World Examples of AI Bias in Education
Since this article has been pretty technical. Here are a few of real-world examples that may help with understanding how AI bias impacts educational outcomes:
Strategies for Mitigating Unintended Biases
While it's impossible to eliminate bias entirely, there are several strategies schools and districts can adopt to mitigate unintended biases in AI systems:
Long-Term Implications of AI Bias in Education
The long-term implications of AI bias in education are significant. If not carefully managed, biased AI systems could influence educational outcomes, potentially limiting opportunities for some students or reinforcing existing disparities in access to resources and support.
Over time, the use of AI in education will likely expand, making it even more critical to address biases early in the development and implementation process. Ensuring that AI systems are designed and used with a focus on fairness and balanced perspectives will help foster an educational environment where each student has the opportunity to succeed.
Let’s Wrap IT Up
As we continue to integrate AI into our schools and districts, it's vital to approach the development and selection of these systems with intention and care. Whether creating your own AI models or choosing third-party solutions, the choices we make today about the biases in our AI models will shape the future of education and other sectors. Again, it's not about eliminating bias—it's about making informed, ethical decisions that align with our values and support the communities we serve.
International Award-Winning C-Level Technology Leader | Strategic Visionary | Revenue Growth Driver | Enterprise Technology Executive | Customer Advocate and Relationship Developer | Product Roadmap | Author
6 个月Well said!
A CIO’s Secret Weapon | Helping CIOs Secure & Modernize Their IT Operations | CIO | CISO | IT Consultant focused on AI, Cloud, Cybersecurity | Problem Solver | Entrepreneur (CISSP, PMP, 6σ BB, CGEIT, CISM, CRISC, CISA)
7 个月Bias in AI is tough, but acknowledging it is the first step toward finding solutions. Appreciate your take on this—awareness is key to navigating these challenges. ??
Executive Director, IT Operations at Broward County Public Schools
7 个月Excellent article. Dr. Joe coined a term that I’ll never forget "inbred AI." Since AI models scour publicly available information for training their models, more and more information posted to the web will be generated by AI. Eventually AI models will simply be perpetuating content that was created by other AIs. Scary prospect, but on point for this article. We must always look for inherent bias and ensure there is always a human touch.
Boundary Spanner | Relationship Cultivator | Strategic Resource Connector! Advocate and Ambassador with proven excellence at building strategic partnerships in support of a mission.
7 个月Interesting article. I attended an educational event recently featuring Sarah Alt. She spoke about this very issue of bias in AI algorithms. She was very good. You may want to check her out. https://www.dhirubhai.net/in/sarahalt
CEO @ Sched | Helping Organizations Put on Great Events | Served 10,000,000+ Participants, 100,000+ Event Planners, & 30,000+ Events | 10X Serial Entrepreneur | Global Operator | SaaS Advisor | x JPM
7 个月Thanks for writing this article. I enjoyed reading it and there’s lots of actionable advice in there. One big thing I think you need to include is pairing humans and technologies together. We shouldn’t be unilaterally handing the reigns of control over to AI whether for resource allocation, teacher evaluations, or learning paths. We should be pairing humans and the technology together. Especially in education, there’s lots that should be tackled more as as an AI Co-Pilot (humans and AI working together) or AI- powered Projections instead of thinking solely in an AI Agent method (e.g. we define outcome and agent does everything to deliver that outcome) Pairing technology with humans usually yields better results. I’ll refer to Paltantir and finding bin Laden as an example. Human beings and AI tools have different and unique strengths. We have different forms of intelligence. Pairing humans and technology together is what can lead to exceptional results, especially in the education field.