Bezo's Call to Differentiate

Jeff Bezo's final letter to shareholders as CEO, has a beautiful tone about differientiation…

He writes about Amazon and any company’s survival and yet more about life; he quotes Dawkin's then what it means to him. These words and concepts are profound to me. Namely, as humans we are constantly drawn to homeostasis yet LIFE is really about us differentiating. A call to be ourselves.

enjoy. 

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Here is a passage from Richard Dawkins’ (extraordinary) book The Blind Watchmaker. It’s about a basic fact of biology.

“Staving off death is a thing that you have to work at. Left to itself – and that is what it is when it dies – the body tends to revert to a state of equilibrium with its environment. If you measure some quantity such as the temperature, the acidity, the water content or the electrical potential in a living body, you will typically find that it is markedly different from the corresponding measure in the surroundings. Our bodies, for instance, are usually hotter than our surroundings, and in cold climates they have to work hard to maintain the differential. When we die the work stops, the temperature differential starts to disappear, and we end up the same temperature as our surroundings. Not all animals work so hard to avoid coming into equilibrium with their surrounding temperature, but all animals do some comparable work. For instance, in a dry country, animals and plants work to maintain the fluid content of their cells, work against a natural tendency for water to flow from them into the dry outside world. If they fail they die. More generally, if living things didn’t work actively to prevent it, they would eventually merge into their surroundings, and cease to exist as autonomous beings. That is what happens when they die.”

While the passage is not intended as a metaphor, it’s nevertheless a fantastic one, and very relevant to Amazon. I would argue that it’s relevant to all companies and all institutions and to each of our individual lives too. In what ways does the world pull at you in an attempt to make you normal? How much work does it take to maintain your distinctiveness? To keep alive the thing or things that make you special?

I know a happily married couple who have a running joke in their relationship. Not infrequently, the husband looks at the wife with faux distress and says to her, “Can’t you just be normal?” They both smile and laugh, and of course the deep truth is that her distinctiveness is something he loves about her. But, at the same time, it’s also true that things would often be easier – take less energy – if we were a little more normal.

Shannon Mangiameli, MA, MBA, LEED GA

Leader - Design and Construction, Reverse Logistics at Amazon

3 年

Agree wholeheartedly and I too shared this letter the day he published it! I’m so happy to have moved to a company that applauds, welcomes and even encourages differences of thought. I’m happy to read that as a Blackstone leader you believe in that authenticity too.

Nadine Ezzie

Innovation Strategist for the Built World | Exploring the Intersection of Tech, CRE and Human Experience | NEREJ’s 2024 Ones to Watch

3 年

Lisa Picard what a lovely homage to differentiation. Though not easy to maintain, and yes, life would be easier if we were "normal," there is a certain freedom that comes with not being "normal" that translates into a very unique form of beauty. Thank you for sharing.

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