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What do you do if you're unsure how to handle feedback at work?

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Receiving feedback at work can be a challenging experience, especially if you're unsure how to handle it. It's a common scenario in the realm of administrative management, where communication and the ability to process and implement feedback are crucial skills. Whether the feedback is positive or negative, it's important to approach it with an open mind and a strategy for turning it into constructive growth. The key is not to take it personally but to see it as an opportunity for professional development. Remember, feedback is not a reflection of your worth as a person or an employee; it's simply a tool for improvement.

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Murthy Nibhanipudi VS

"Experienced Vice President HR , Driving Strategic HR and Operational Excellence"

1 Listen Carefully

When faced with feedback, your first step should be to listen actively. This means giving the person your full attention, making eye contact, and not interrupting. It can be tempting to start formulating a response or defense immediately, but it's crucial to understand the feedback fully before you react. Active listening also involves asking clarifying questions if something isn't clear. By showing that you're engaged and willing to understand the feedback, you're laying the groundwork for a constructive dialogue and demonstrating your commitment to professional growth.

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Murthy Nibhanipudi VS

"Experienced Vice President HR , Driving Strategic HR and Operational Excellence"
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If you're unsure how to handle feedback at work, it's important to approach the situation with an open mind and a willingness to learn and grow. Here's what you can do:Listen Carefully, Ask for Clarification, Reflect on the Feedback, Seek Additional Input, Focus on Growth, Take Action, Follow Up and Practice Self-Compassion. By approaching feedback with an open mind, a willingness to learn, and a focus on growth, you can navigate feedback effectively and use it to propel your professional development forward.

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Saif Sheikh

Lead Human Resources | HR Generalist | HR Operations | Recruiting | Employees Relation | Employee Branding| Organization Developments |X Jafferjees | X Shaffer & Co|
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A person who receives constructive feedback stands to benefit by becoming more competent. Feedback typically leads to improved decision-making and collaboration, as well as increased productivity and performance. And this benefits not just the individual, but the team as a whole because they have the advantage of a stronger contributor. The snowballing of these benefits, from individual to workplace, can have huge consequences.

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Reinaldo Shinkai

Gestor Administrativo Financeiro da A?aí KAA | Consultor | FP&A | Auditor | Controller | Governan?a Corporativa
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1-Take a deep breath and try not to react defensively. Approach the feedback with an open mind, understanding that it is an opportunity for growth.

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Linda McCarthy

Highly skilled administrator who excels in leading teams to success. My coaching and mentoring abilities have had a profound impact on those I have worked with, guiding them towards achieving their goals.
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When giving feedback change the word "But" to "And", this will change the feedback from negative to positive. "Great job on the report BUT the marketing could do with a little work" = Negative "Great job on the report AND I think we can make it better by boosting the marketing a little" = Positive Now it sounds like you are invested in their success.

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2 Stay Calm

It's natural to feel defensive or upset when receiving feedback, especially if it's critical. However, maintaining composure is essential. Take a deep breath and remind yourself that feedback is meant to help you improve, not to criticize you as an individual. If you feel overwhelmed, it's okay to ask for a moment to process the information. Staying calm will help you think more clearly and respond more effectively. It also shows your colleagues that you can handle difficult situations with grace and professionalism.

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Reinaldo Shinkai

Gestor Administrativo Financeiro da A?aí KAA | Consultor | FP&A | Auditor | Controller | Governan?a Corporativa
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2-If you're unsure about the feedback given, don't hesitate to ask for clarification. Seek specific examples or suggestions for improvement to better understand the feedback.

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3 Reflect Objectively

After receiving feedback, take some time to reflect on it objectively. Consider the points raised and evaluate them against your own understanding of your work and behavior. This reflection can help you determine whether the feedback is fair and where it may be coming from. Sometimes, feedback is influenced by misunderstandings or different expectations. By reflecting objectively, you can identify areas for improvement and also recognize where you may need to communicate your perspective more clearly.

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Reinaldo Shinkai

Gestor Administrativo Financeiro da A?aí KAA | Consultor | FP&A | Auditor | Controller | Governan?a Corporativa
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3-Take some time to reflect on the feedback provided. Consider whether there is validity to it and how it aligns with your own observations of your performance.

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4 Seek Clarification

If you're unsure about any aspect of the feedback, don't hesitate to seek clarification. It's important to fully understand what is being suggested so that you can address it appropriately. Asking for specific examples or suggestions can also help you grasp the practical implications of the feedback. Seeking clarification demonstrates your willingness to engage with the feedback and shows that you're proactive about making positive changes.

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5 Develop a Plan

Once you've listened to, stayed calm about, reflected on, and sought clarification on the feedback, it's time to develop a plan of action. This plan should outline the steps you will take to address the feedback and improve in the specified areas. Setting specific goals and timelines can help you stay on track and show your commitment to making progress. Remember to be realistic in your planning; change often takes time and consistent effort.

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6 Communicate Progress

Feedback is a two-way street, so keep the lines of communication open by sharing your progress. Let the person who provided the feedback know how you're implementing their suggestions and any improvements you've made. This not only demonstrates your dedication but can also foster a positive relationship with your colleagues. Regular updates can also provide opportunities for further guidance and support as you work on your professional development.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Janette Jones

Human Resource/ Talent Management/ HRIS/ Employee Experience/ ATS/ Business Partner
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Handling feedback at work can be challenging, but by approaching it with an open mind, remaining calm and composed, and focusing on growth and improvement, you can effectively navigate feedback situations and use them as opportunities for personal and professional development.

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What do you do if you're unsure how to handle feedback at work?

1

2

3

4

5

6

7

1 Listen Carefully

2 Stay Calm

3 Reflect Objectively

4 Seek Clarification

5 Develop a Plan

6 Communicate Progress

7 Here’s what else to consider

Administrative Management

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What do you do if you're unsure how to handle feedback at work?

1

2

3

4

5

6

7

1 Listen Carefully

2 Stay Calm

3 Reflect Objectively

4 Seek Clarification

5 Develop a Plan

6 Communicate Progress

7 Here’s what else to consider

Administrative Management

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