Beyond OpenAI's GPTs: A Comprehensive Guide

This article outlines how easily you can build your digital assistant with different tools. We explain what is possible with GPTs and what is not.

What are MyGPTs or GPTs?

MyGPTs or GPTs are customized "ChatGPTs" offered by OpenAI for your own purpose. They can be also offered on an OpenAI GPT store for other users. That means you can build your own Chatbot for your specific domain.

What are useful GPTs?

There are many useful GPTs: Some to mention are:

• DALL-E: Let me turn your imagination into imagery.
• Data Analysis: Drop in any files and I can help analyze and visualize your data.
• ChatGPT Classic: The latest version of GPT-4 with no additional capabilities.
• Web Browser: I can browse the web to help you gather information or conduct research.

How to build GPTs?

Anybody with a ChatGPT Plus account can build a "GPT". First, think about what you want to build. For that, it make sense to think about the use case first:

Is there a daily task you want to be able to do faster?

For example, you can easily build an information bot about your PDFs you want to get answers from. Or a bot providing information about your company services?

How to build MyGPTs?

There are three simple steps:

1) Buy a paid version of ChatGPT

2) Go to the settings area on the left-down side

3) Go to "My GPTs"

4) Click on create the "My GPT"

5) Let you guide through the creation process

Is there an option for companies to use GPTs?

Yes, companies can use the ChatGPT Enterprise option. The enterprise option is more secure, using SOC 2 type 2 compliance standards, and data from ChatGPT Enterprise and the API Platform (after March 1, 2023) isn't used for training OpenAI's models. To enable features like conversation history data is retained, however, companies can control how long the data is retained (e.g. deleted data is removed within 30 days from the systems). This however means, your whole company has to use the Enterprise version to enable tenant-based creation and scaling of GPTs in a compliant way.

This could be a suitable solution for deploying your own bots in the US, but in European countries, stricter non-functional requirements apply:

• All data has to be processed (and / or stored) in the country itself.
• In the "worst case": No US provider is allowed

What about confidential data being sent to GPTs?

OpenAI takes actions to avoid personal data being processed. They, however, state that by using the Business Offerings (e.g. Enterprise option) the content entered by users in your GPTs will not be used for OpenAI's model trainings: "we may use content submitted to ChatGPT, DALL·E, and our other services for individuals to improve model performance. Content may include chats with GPTs".

Will MyGPT builders have access to specific conversations with their GPTs?

According to OpenAI's statements, this is not the case: "For the time being, builders will not have access to specific conversations with their GPTs to ensure user privacy. However, OpenAI is considering future features that would provide builders with analytics and feedback mechanisms to improve their GPTs without compromising privacy."

Can I integrate GPTs into my Website?

The short answer is no. You cannot use MyGPTs outside the ecosystem of ChatGPT. Meaning, once you have build your own GPT users can only use it in the MyGPT dashboard within ChatGPT Plus account. You can build with the assistant API product from OpenAI an own B2B application that can be integrated on any endpoint like a website, app or other platforms.

What are the alternatives to GPTs to build your assistant?

There is the option to use the MyAssistant API or to build an assistant by using chatbot tools. We tested both and found that they still lack when it comes to reliable answers. There are certain answers that you want to have under your control as a company. The best way to keep full control of this information is to fully control the so-called RAG process yourself, and not rely on "black-box systems" such as GPTs or the MyAssistant API.

Find the full article on https://www.voicetechhub.com/a-comprehensive-guide-to-alternatives-of-mygpts-from-openai.

We can support you with reliable products that let you better control the answers.

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