Beyond the Numbers – How Internal Auditors Can Boost Their Likeability Quotient

In the world of internal auditing, technical skills, and professional expertise are crucial, but equally important is the ability to connect with colleagues, build relationships, and be perceived as likeable. Being a likeable internal auditor is a strategic advantage that positively impacts professional success. Contrary to common belief, likeability is not an inherent trait reserved for a select few. Rather, it is a quality that can be cultivated through emotional intelligence and thoughtful interpersonal behaviors. My article explores key aspects of being a likeable internal auditor with practical insights, and some common pitfalls to avoid in the pursuit of enhanced likeability.

Balancing Seriousness with Approachability

While the importance of passion and seriousness in internal auditing cannot be overstated, it is equally vital to balance these qualities with approachability. Beyond just being diligent professionals, likeable auditors understand the significance of friendliness in the workplace. This involves making a conscious effort to engage in meaningful interactions, fostering positive relationships, and contributing to a more collaborative work environment. By finding this balance, auditors can be perceived not only as dedicated experts but also as approachable and team-oriented colleagues.

Practical Insight: Schedule regular informal check-ins or coffee breaks with team members and audit clients. These casual settings provide opportunities to build rapport and strengthen connections outside of formal work discussions, contributing to a more likeable professional image.

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Active Listening – The Power of Asking Questions

One common pitfall to avoid is underestimating the power of asking questions. Active listening, demonstrated through thoughtful inquiries, signals to colleagues that their perspectives are valued. This approach not only enhances the quality of information gathered but also fosters a sense of appreciation and respect.

Practical Insight: Incorporate regular meetings with your team and audit clients where each member has a chance to share updates or insights. This creates a forum for asking questions and encourages a collaborative atmosphere where everyone feels heard and acknowledged.

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Open-Mindedness – Welcoming New Ideas

The likeability of internal auditors is closely tied to their openness to new ideas. Approachability involves actively seeking and considering diverse perspectives. By embracing different viewpoints, internal auditors not only contribute to a more inclusive work environment but also stimulate innovation within the team.

Practical Insight: Encourage brainstorming sessions or workshops where everyone can freely share ideas without fear of judgment. Acknowledge and appreciate contributions, fostering an environment where creativity and collaboration thrive.

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Emotional Intelligence – Avoiding Workplace Emotional Hijackings

Maintaining emotional composure is a hallmark of likeable internal auditors. Emotional intelligence plays a crucial role in navigating challenging situations without succumbing to emotional outbursts. This not only preserves professional relationships but also enhances the auditor's reputation as a trustworthy and reliable team member.

Practical Insight: Practice mindfulness techniques or stress-relief exercises to manage emotions effectively. This proactive approach contributes to a positive work environment and reinforces your image as a composed and resilient professional.

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Present and Engaged – Put Away the Phone

Being fully present in conversations is a simple yet powerful aspect of likeability. Distractions, such as checking your phone during discussions, can convey disinterest. To enhance likeability, internal auditors should demonstrate respect for their colleagues by giving them undivided attention.

Practical Insight: Designate specific times for checking emails or messages to minimize interruptions during interactions with colleagues. This promotes a culture of focused engagement and demonstrates your commitment to active communication.

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Avoid Gossip – Upholding Professionalism

Gossiping is a pitfall that can significantly diminish likeability. Likeable internal auditors maintain professionalism by avoiding negative talk and focusing on constructive communication. Upholding a positive demeanor contributes to a healthy work environment and fosters trust.

Practical Insight: Adopt the approach of addressing concerns directly with the involved parties rather than engaging in gossip. This approach not only promotes professionalism but also helps resolve issues more efficiently, reinforcing your reputation as a reliable and trustworthy auditor.

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Enhancing likeability as an internal auditor involves a combination of professional expertise and thoughtful interpersonal behaviors. By actively addressing these common pitfalls and incorporating practical insights, internal auditors can not only strengthen their interpersonal skills but also contribute to a more positive and collaborative workplace. Likeability is a powerful asset for internal auditors and becoming a likeable internal auditor is within our control and can significantly impact our success in the workplace.