Beyond KPIs: The Hidden Skill Driving Team Success In The New Economy
photo courtesy of Annie Spratt via Unsplash

Beyond KPIs: The Hidden Skill Driving Team Success In The New Economy

The New Reality: From System Players to Reality Creators

We are all re-learning how to live amidst radically new conditions.

On the one hand, we live in a time of information overload and rapid change. With widespread layoffs and restructuring, fear and insecurity have become pervasive in many workplaces. The combination of our cultural conditions, increasing loneliness, and economic pressures is leading to heightened anxiety, disconnection, and burnout.

On the other hand, we live within a world of infinite choice. People are waking up to their personal power and ability to create their lives, their own businesses, and destinies from the inside out.

How are businesses and companies providing spaces where people can truly thrive and feel actualized within a team vs. constrained or having their soul sucked at work?

The old model rewarded people who learned to play by the rules and fit themselves into existing structures. Today's reality rewards something more – the ability to thrive, pivot, create value from who we are, and find enjoyment (gasp!) amidst uncertainty.

This represents a profound shift in our personal lives and in our carers - from an era where success was achieved by being a "good player in the system" to an age where "reality creation" is the new currency of high-performance.

Let's define what we mean by "reality creation": It's the ability to shape outcomes through our internal state and intentions, rather than merely reacting to external circumstances.

This involves cultivating a more refined and real-time awareness of our thoughts, emotions, and beliefs, and consciously focusing them to consciously influence our relationship dynamics, external reality and end results.

People starting their own businesses already know this. GenZ knows this. There is a new creative impulse moving through humanity. And this inner/outer paradigm shift is requiring a fundamentally different skills for individuals and businesses:

  • The ability to maintain focus, adapt quickly, and foster meaningful connections has become more crucial than ever.

  • Success is less about blindly executing within existing structures and more about being perceptive to what's needed and creating new possibilities and realities.
  • The most valuable skill isn't just knowledge or experience—it's the ability to master one's inner state (mindset, emotions, focus, physiology) as the genesis point for literally everything in our lives, relationships and work.

A Story of Two Teams:

Here is a story of two teams—one embracing this new era and one still operating in the old paradigm.

As the market takes an unexpected turn, two CEOs find themselves facing identical challenges. Both lead teams of talented individuals, armed with meticulously planned strategies and clear KPIs. But as they gather ntheir teams to navigate this crisis, their approaches couldn't be more different.

Team A: The Self-Aware Creators

Kalil, CEO of Company A, took a deep breath before entering the conference room. HE had spent years cultivating a culture of self-mastery within his team. As he began the meeting, his calm demeanor set the tone.

"Team, we're facing unprecedented challenges," Kalil started, his voice steady. "But I know we have the inner resources to not just weather this storm, but to create new opportunities within it."

As the discussion unfolded, team members shared concerns openly, knowing they were in a trusting environment. Ideas flowed freely, with each person building on the others' suggestions. When tensions rose, individuals took moments to reflect and regulate their emotions before responding.

Kalil guided the conversation, helping the team to envision a new reality beyond the current crisis. By the end of the meeting, they had not just a plan, but a shared vision of success.

Outcomes for Team A:

  • Pivoted to a new product line within weeks, capturing an emerging market need
  • Employee engagement scores rose by 22% despite the challenging circumstances
  • Customer satisfaction increased as the team's adaptability allowed for improved service

Team B: The Stressed-Out Players

Meanwhile, across town, Mark, CEO of Company B, strode into his team meeting with a furrowed brow. His team, while skilled, was intensely focused solely on the external metrics and strategies.

"People, our numbers are down, and we need solutions now," Mark barks, his anxiety palpable. "Who's got ideas to fix this?"

The room fell silent. Team members exchanged nervous glances, each afraid to speak up lest their idea be shot down. As the silence stretched on, Mark's frustration grew.

"Come on, we don't have all day!" he snapped. This only increased the tension, leading to hurried, half-formed suggestions and defensive responses.

The meeting ended with a pressured plan to "realign to KPIs" and "cut costs," leaving everyone feeling drained and uninspired.

Consequences for Team B:

  • Missed a crucial market opportunity due to slow response time
  • Saw a 15% increase in employee turnover within the next quarter
  • Customer complaints rose as service quality suffered under increased stress

As unexpected challenges emerged, their differing levels of skill in their people's self-mastery and thus team dynamics became evident.

While Team A thrived amidst chaos, Team B faltered. Their inner mastery and inner states preceded and formed the shared, internal foundation for their alignment on goals, KPIs, and united efforts to win in the shifting market.

This stark contrast highlights a critical lesson: in our complex business world, the ability to regulate one's inner state isn't just personal development—it's a fundamental driver of team's health and success.


The Ripple Effect: From Individual Mastery to Team Excellence

The stark contrast between Team A and Team B demonstrates how individual mastery of inner states extends beyond individual well-being and dramatically impacts overall team performance and success.

Less and less people are willing to work within companies and systems where dysregulation, stress, and lack of reciprocal, positive energy can be exchanged.

A team composed of individuals who have mastered self-regulation and inner coherence techniques is equipped to:

  • Navigate uncertainty with resilience and adaptability
  • Foster an environment of respect and psychological safety
  • Communicate in a more transparent and productive manner
  • Make decisions from a place of clarity rather than reactivity
  • Maintain optimism and creativity in the face of challenges

And these teams are more likely to keep employees in their organizations vs. be the reason they start looking to start their own businesses.

The Path Forward: Investing in the Internal & Unseen

As we navigate the complexities of the new economy, the most successful leaders will be those who recognize the value of these hidden, foundational skills and inner states (that form the genesis point for everything in life and business) and help their teams cultivate them.

By prioritizing self-regulation, coherence, and the cultivation of a generative, adaptive, growth-mindset in their teams, executives can build teams that are not just high-performing, but thrive in their health and power to shape their internal and external realities.

A lot of people I speak with would prefer to work on a team, but are struggling to find teams that reflect the sense of self, creativity, and power that they feel outside of work.

The question for today's leaders is clear:

Are you stopping at the visible structures of performance, or are you helping your people cultivate the inner foundations that will truly set your team apart in performance and make you an attractive place to work in the age of reality creation?

As the link between inner state mastery and business outcomes becomes undeniable, organizations that invest in these skills will see improved engagement, innovation, and ultimately, financial performance.

Ready to start this transformative journey for your team?

Save Paragon Performance Evolution's Podcast Playlist to learn more about this shift, the latest neuroscience of stress and performance, and hear inspiring stories of how clients from the military to Fortune 500 companies and higher education institutions are reconstructing their performance culture, starting with each individual's internal state.

https://open.spotify.com/playlist/5UWGXjgI73paUo4oxxutIp?si=cbcbf7c70931492c

And if you want to chat, feel free to reach out to me directly at [email protected] to riff on how you're navigating this shift personally and with your teams.



Kiki Federico

Global Business Development & Community Programs Leader | Advocate | Facilitator | driving growth and creating experiences towards a more conscious and positive future

4 个月
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