Beyond the Basics: The Final Four Elements of Employee Engagement
Deborah Spring Laurel - Management Trainer
Management training | Train the trainer | Curriculum design
What's the missing piece in your employee engagement strategy?
Gallup's research recently expanded to include four additional elements that complete the engagement puzzle.
These final pieces focus on respect, wellbeing, feedback, and customer promise – elements that have become increasingly crucial in today's workplace.
The Power of Respect
"At work, I am treated with respect" isn't just about feeling good – it's about creating a culture where employees can thrive.
In workplaces where respect is the norm:
Wellbeing as a Business Strategy
When organizations demonstrate care for employee wellbeing, they're investing in their future.
The statement "My organization cares about my overall wellbeing" reflects:
The Feedback Factor
"I have received meaningful feedback in the last week" represents a crucial aspect of employee development.
Regular, meaningful feedback leads to:
Customer Promise Alignment
The final element, "My organization always delivers on the promises we make to customers," connects employee engagement directly to customer satisfaction.
When employees believe in their organization's customer commitment:
Conclusion
These four additional elements complete Gallup's comprehensive view of employee engagement.
They represent the evolution of workplace expectations and the growing understanding that engagement isn't just about job satisfaction – it's about creating a holistic environment where employees and businesses can thrive together.
Deborah, your insights resonate deeply with the crucial elements of employee engagement. Focusing on creating a respect-first culture and implementing regular feedback can significantly transform workplace dynamics. It’s essential for leaders to prioritize these areas to foster a motivated and committed team. Thank you for shedding light on this important topic.