Beware of a Car theft Scam.

Beware of a Car theft Scam.

A tracking company; “Tracker” has recently become aware of a car theft scam which is being used by a syndicate in South Africa.

Vehicle tracking customers are being contacted by the scammers who are pretending to work for Tracker and other tracking companies. They advise the customer that there is something wrong with their tracking device and that they need to come out to repair or replace the device.

Once on-site, the perpetrators will claim that they need to test the device by taking the car for a test drive or they will say that they can’t finalise the repairs on-site and need to take the vehicle back to the fitment centre.

The scammers have targeted the customers of several vehicle tracking companies.

If you are contacted about repairs to your tracking device by someone claiming to be from Tracker or any other tracking company you use; ask them to take you through the Tracker security verification questions associated with your account to verify the legitimacy of the call.

If they are unable to do so, advise them that you will need to contact someone at Tracker to verify their claim.

It is crucial to keep the following in mind:

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  • A Tracker technician will never need to nor should they ask to test drive your vehicle
  • Always check the email address the request is sent from – check if it goes in line with the original website address of your tracking company.
  • These are the time where we need insurance cover more than anything. The holiday season puts our assets, such as our vehicles at significant risk.


Call us for a free consultation. Email: [email protected] / Contact: 012 661 3007

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