A Better Normal

Well, I’m fairly confident that your auditors won’t be asking you when you last tested your business continuity plan any time soon! We’ve all been in those “what if” BCP meetings haven’t we? Trying to work out what could possibly happen, how it would impact our operation and how we would react. I believe businesses across the world have reacted with dignity, pace and careful consideration; making the tough decisions they had to and all the while thinking and rethinking about the impact on their people and their people’s families. Ultimately, whatever our role in business, we are in this together and will come out the other side in the same way.  

 Of course, we need to see the bigger picture here, but remember that the answers – as they so often do – probably lie close to home. Which processes are really adding value? What idiosyncrasies have we put up with for too long and should we take the opportunity to stop doing? Where is the value coming from? Where can it be created?  What will be an effective strategy?

If we are honest, we know that it’s business that will have to reverse engineer much of the situation that we find ourselves in. And there are strong signs that this is happening already. Companies poised to press go as soon as they get the nod. Across the UK, conversations about how to do it have been taking place as a very different set of “what if’s” took hold, while we’ve tried to predict outcomes in a situation none of us have ever found ourselves in before. Which decisions will be the right decisions? It’s not just about creating a new normal but a better normal.