Be a Better Coach - use a Performance Grid
Matt Bullock
Transform team behavior! ?? Empowering companies to inspire and reward ?? sales teams with AI and coaching solutions ??. Drive engagement and performance with #1 Behavioral Transformation.
Spinify helps you engage, motivate and coach your staff to optimum performance levels that deliver the business results you expect.
Feedback and goal setting are the two key components of coaching.The ability to collect this performance information across multiple metrics makes it easier for leaders to determine an individual’s organizational contribution and prompt coaching opportunities.
Watch how the Performance Grid works
A grid essentially assigns people to a quadrant based on their performance. In all grids the top right quadrant is the place to be, and represents those individuals whose performance is seen as optimized. Those individuals in the bottom left quadrant represent the “problem peopleâ€.
Coaching Strategies per Quadrant
Astute managers adjust their coaching style based on the quadrant individual team members are in. In a nutshell the coaching approach would be as follows:
- Rainmakers – applaud their efforts, recognize them publicly for their achievements and reward them well for their contributions
- Caretakers – coach, coach and then do some more coaching. The ROI on time invested with this group is significant
- Hackers – check their process and and people skills. They are reaching their outcomes, but not following the processes you set out.
- Snoozers – move the new employees through the grid towards Rain Maker with good onboarding and training.
Our blog article How to Use Leaderboards for Business Coaching is a really good starting point for learning more about leaderboards and coaching. Then you can follow that up with How to Coach Using a Performance Grid. Increasing the time spent coaching will have a multiplier effect in results delivered by employees who now feel valued and supported to be more successful.
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