The Best and Worst of Us in One Quick Story

I was appalled.? As a life and business coach, so much of my work is about connecting with people and helping them connect with others in a meaningful and impactful way.

?So, what I saw was pretty disturbing.? The incident itself was of no real consequence, but what it implied for the way society is shifting was troubling.

I’m waiting for my special order at Saladworks.? The woman behind the counter is hardworking and delightful.? To her left by the door is the shelf where people who’ve ordered online or called ahead pick up their food.

A man comes in and impassively and rather rudely thrusts the phone he’s holding up in her face. ?She greets him, gives him his bag, and he leaves without ever saying a word.?

No “How ya doin?”? No “Thank you.”? No eye contact.? No nuthin’.

I watch this same scenario play out three or four more times with people of all ages.

Have mercy.? Is that what we’ve come to?? Doing everything electronically and forgetting about ... and completely bypassing ... human to human interaction?

It was pretty repugnant and kind of dispiriting to watch.?

I wanted to write a newsletter about it.

But what kind of newsletter would that be ... moaning about the loss of manners and the displacement of the real by the digital?? It’s not like my lovely, talented, and polite readers would ever behave like that, so what would the point be?

But then I ran across the story of Harvey Djerf and it gave me the message I needed ... by way of counterpoint.?

It’s the perfect bookend to the coarsening of human interaction I’d just witnessed in the restaurant.? It’s a testimonial to how thoughtful and kind people can be and how real personal connection is what makes a community.? Ya know ... face to face interaction ... sitting and talking ... listening and caring.? And looking out for one another.

That’s Harvey’s story ... or should I say the story of Harvey’s neighbors and Harvey’s community.

Click here to watch this short CBS This Morning segment.? It’s so worth it.

It’ll lift your spirits and give you hope.

The bottom line?? We all have the ability to do the simple little things that make the world a better place, even if it’s just a “Hi, how ya doin?” with a smile on your face and an actual look into the eyes of the person you’re speaking to.

Or maybe it’s just giving an old man a place to rest when he’s tired.

I hope you enjoy this clip as much as I did.

Love,

Denise

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About the Author: Denise Hedges is a business development coach and speaker coach with over 30 years experience in sales and marketing. Denise has helped thousands of women business owners, nationally and internationally, move past any uncertainty or fear they have about sales and marketing, so they can attract more clients and make more money!

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