The Best Time to Email
Here’s the thing.
In theory, I believe that email isn’t work. In my view, email isn’t a creation-based process that results in shipping your next product out the door, or writing your next book, or recording your next album. Email isn’t as creatively taxing as getting a project done, and email doesn’t add up hour after hour, day after day, to a completed project.
And so, for those reasons, I agree with folks who say that you should never email first thing in the morning. Instead, with those first few hours of peak energy that most of us have upon waking, we should focus on our most difficult task of the day, and get that done. This is not a new idea.
It’s a theory proposed in Eat that Frog: 21 Ways to Stop Procrastinating and Get More Done in Less Time and in many other books on productivity. I even touch on it in my own ebook about creating a morning routine, The Present Principle: Seven Steps to Life in the Now. (I’ll go further into depth in my upcoming book, Greater Expectations: Succeed (and Stay Sane) in an On-Demand, All-Access, Always-On Age.)
But telling you when not to email isn’t suggesting you when you should respond to emails. So when should you respond to emails, if not in the first few hours of the morning when you first turn on your computer?
I believe there are a few key times when it’s best to do real emailing. And by “real” emailing” I mean when you spend a chunk of time devoted to working through a bunch of emails, and not when you send a one-off urgent response to something from your iphone or from your computer while you’re typing furiously in a Word document to meet a deadline in another screen.
Here are the best times, according to yours truly:
- As much as possible, email should be done in bulk. There are always one-off exceptions to this rule, but in order to attain true productivity you need to slot the bulk of your emailing into specific times of the day – and preferably not too many times! The alternative, which most of us fall into the trap of, is doing our “real” work all day with email perpetually in the background, ready to interrupt our concentration and derail us for the most minor of emails.
- Email should be done when you have less energy, rather than more. So figure out when that is, whenever it is, and create a block of time in your schedule to fit in your emailing in that period. In my experience, the lull in the afternoon is a great time to go through a bunch of non-urgent emails.
- If you believe in multi-tasking (which I do, within certain limits), email can even be a great candidate for a multitasking activity. Try emailing while listening to a conference call (on mute), while wrangling a kiddo or two, while watching the news, or while monitoring the spaghetti sauce.
So when do you get the bulk of your emailing done? Do you agree that email should be done when you have less energy – not more? What have you found work for you in taming the email beast?
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Environmental, Health, Safety and Dangerous Goods Professional
8 年I personally think the best time to respond to email is when people are most likely to be at their computer. When people see an email come in, they feel compelled to respond. The absolute worst time to send an email that you want action on is later in the day and later in the week. NEVER send an important email on Friday afternoon! It will almost always be ignored. Early in the day; early in the week; this has been my experience if you want results from your emails.
Executive Managing Director & Founder of SparkFG, Australia's first 100% Profit for Purpose Dealer Group. 2022 ifa Dealer Group Executive of the Year & Director, Financial Advisor of Spark Advisory
8 年Interesting article. Thanks.
A.I. Writer, researcher and curator - full-time Newsletter publication manager.
8 年Email in the pm lull, great advice Claire.
Senior Software Developer (Cloud) at GoSecure
8 年While actually at work, I'll write short emails that relate directly to an immediate task at hand. And here I'm talking 1 or 2 minute emails at most. These will be questions or answers. I'll do it only with coworkers that I know are fairly prompt with email...we've simply arrived at email as a preferred method of talking. With other people it might be Skype or Slack or phoning. Longer work-related emails that serve a longer term purpose I usually write when not physically at work. Less distractions. In theory, if one believes that emails are not work, then neither are meetings. But of course we all know that many, if not most, meetings are in fact a waste of time.