The best remote monitoring & Mac management software

The best remote monitoring & Mac management software in 2023

The world has changed dramatically during the last three years. Some of us got accustomed to working from home, while others were happy to return to their offices. Many businesses have embraced remote work and found out it’s something that should stay.?

If your business or organization has staff all around the country (or world), you’ll make your daily operations more effective with remote monitoring and Mac management software. Luckily, there are plenty of options out there. In this article, we’ve looked at the top RMM software for Macs.

The top 6 remote desktop management apps for Mac

1.NinjaOne?

NinjaOne has been one of the leading solutions for remote monitoring and management for the last couple of years. The software lets you monitor, support, and control Windows, macOS, and Linux devices, so you won’t need to look for separate RMM software options.?

NinjaOne provides a quick setup and is easy to navigate. Business owners and technicians love it for the scripts that trigger alerts for specific devices, organizations, device types, etc. Although some users noticed limitations when managing a macOS environment, NinjaOne technical support promptly resolves all possible issues.?

2. LogMeIn Central

LogMeIn Central comes with various business-focused tools and offers lag-free software for your business, whether small or large. Essentially, it is a cloud-based endpoint management solution that lets you remotely manage your Windows and macOS devices, automate IT tasks and make your business more efficient.?

Their strong point is security: LogMeIn allows you to set up individual account permissions and add a level of protection with two-factor authentication so that users can only access the resources they actually need.?

LogMeIn has many business options in its arsenal, and one that stands out is GoToMyPC. Let’s see what it offers.

3. GoToMyPC

Despite its name, GoToMyPC seamlessly works for many operating systems, including macOS. This Mac remote desktop software ensures safe remote control of any Mac or PC, providing easy access to all its programs and files. It also enables quick file transfer while maintaining secure connections using 128-bit SSL encryption.?

GoToMyPC is a must software for remote work: it allows you to connect to your Mac from any device, such as a smartphone, tablet, or another Windows or Mac computer. Additionally, it has a mobile app for iOS and Android devices if you need to access your devices on the go.

4. CleanMyMac X for Business

Although it’s not remote monitoring software in its essence, CleanMyMac X for Business is a powerful solution for optimizing and maintaining computers designed specifically for macOS. This app offers the ultimate Mac maintenance package: it has cleanup, optimization, and protection functionality to ensure efficient Mac performance.?

If your top priority is malware protection, you’ll find the real-time monitoring feature particularly useful. It runs background scans and detects spyware, adware, keyloggers, and other Mac-specific threats.?

CleanMyMac X also takes the pain out of storage management. It analyzes files and data and allows you to optimize storage space to make Macs more efficient. You can also monitor your Mac’s CPU load and battery health and run network tests using the app’s menu, which helps fix and prevent issues.

5. Atera

Atera is a remote monitoring and support tool that features automated alerts, patch management, advanced remote maintenance, and password management. If you’re starting your own business, you’ll love Atera. It lets you set up users quickly and connect to the computers remotely to assist in troubleshooting.

Atera is created with IT automation in mind. It helps optimize and automate repetitive tasks by setting up automation profiles and creating custom automation scripts. Another feature of Atera worth mentioning is real-time alerts. You can configure them to get notified when there is an issue according to specific metrics.

6. N-sight RMM

Last but not least on our list is N-sight remote access Mac software. This one combines remote monitoring, ticketing, and billing capabilities, making it the perfect software for MSPs. Among other N-sight RMM features are default monitoring templates, patch management, fast and secure drag-and-drop transfer, and automated maintenance.?

N-sight RMM provides the right tools and information to make remote monitoring more effortless. It generates various reports that give insights into the health and performance of IT systems.?

Things to consider when choosing RMM software??

We’ve listed some of the best remote desktop apps for Mac, but it may not be easy to choose. Deciding on the most suitable software for your business, you might want to consider these essential things.

Ease of use?

Either you or your IT administrators will be using this software daily, so it has to be easy and flexible enough to tackle everyday tasks. Make sure the technical support specialists are available 24/7 to fix issues regardless of location and time zone.?

Security?

Files encryption and two-factor authentication are fundamental rules for protecting your business’s or client’s information. With the right tools, such as suspicious activity alerts, RMM software can strengthen your security and prevent threats before they do any damage.

Integration & cost?

The remote access Mac software can be pricey, so you’ll have to consider if it can be integrated with other tools you use. Also, calculate additional costs spent on support, custom features, etc., to make sure it doesn’t bite into your budget.

?

Scalability?

If you’re planning to grow your business, consider whether the software can scale and adapt. Ensure there’s open communication about product improvements and feature requests to see if the software can meet your evolving needs.?

Remote monitoring and management software is an essential tool for businesses of all sizes looking to improve their workflow. Not only it saves time, but also effectively impacts your day-to-day operations and improves overall productivity. As the business world becomes increasingly digital and reliant on technology, RMM software is a valuable investment for any organization looking to stay ahead of the curve.