Best Practices for Utilizing Virtual Instructor-Led Training Sessions for IFS Cloud Training

Virtual Instructor-led training sessions provide an excellent platform for end-users to engage directly with experienced trainers and peers, making it ideal for IFS Cloud training. This article highlights how to utilize these sessions for effective learning.?

Let's dive deeper into a step-by-step guide to building effective IFS Cloud Instructor-Led Training Sessions.?

Step 1?- Teach Me?

Explain IFS Cloud processes Using PowerPoint Slides??

Create Structured presentations with IFS Cloud screenshots and videos to help effectively organize information on the IFS Cloud Process.??

Examples of some PowerPoint Slides?

Step 2?- Show Me?

Live Demonstrations?

One of the core elements of online instructor-led training is live demonstrations. These sessions allow trainers to showcase the functionalities and features of IFS Cloud in real time.?

Use Live Demonstrations to show the happy path for all important and new IFS Cloud Processes, such as the Preventive Maintenance and inventory Management processes.?

Examples of IFS Cloud Processes Live Demos:??

Creating a Financial Report: A trainer might show how to create a new financial report in IFS Cloud. Watching the steps live helps users learn to navigate the system and generate reports efficiently.?

Service Task Scheduling: A trainer can show how an administrator can create a service task in the IFS Cloud and send it for scheduling.?

Step 3??- Answer Me?

Group Discussions | Q & A Sessions?

Group discussions help End Users come up with their questions on existing workflows within the new IFS Cloud system and discuss them with other end users & trainers. This provides a lot of clarity & confidence to users.?

Examples of Discussion Topics?

Transitioning Inventory Management Methods: Users can share challenges specific to their region or profile and get solutions from the group and the trainers.?

Workflow Overlaps: Discussing how notifications are managed when a technician cancels a scheduled assignment, ensuring all stakeholders are informed.?

Step 4?- Trust It?

Telling Compelling User Stories?

Storytelling is a powerful tool for capturing attention and creating emotional connections with your audience. During this time of change for End Users, weave real-time examples, case studies, and anecdotes into your course content to illustrate key concepts and make abstract ideas more relatable and memorable.?

You can also ask people from the first go-live to come and share their stories of adapting to IFS Cloud processes.?

Examples of User Stories:?

FSM Mobile App in Brazil: Technicians initially struggled with the new system but soon appreciated the structured process for capturing travel delays.?

Maintenance Scheduling in South Africa: Planners used IFS Cloud to schedule maintenance during non-peak hours, minimizing production disruption.?

Step 5?- Try It?

Hands-On Practice?

End-users are given complex process flows to practice in the test environment for IFS Cloud. This step also serves as an assessment, where end-users apply their knowledge and demonstrate IFS Cloud processes in front of everyone. This provides the trainer with a fair idea of the end-users' understanding of IFS Cloud processes.?

Additional Examples for Practice:?

Customer Order Processing: Users practice creating and managing customer orders in a simulated test environment.?

Field Service Management: Planners and Administrators practice assigning and scheduling work tasks. For instance, they can simulate responding to an urgent repair request, assigning the nearest available technician, and adjusting the schedule based on real-time updates.?

Conclusion?

Utilizing Virtual?Instructor-led training sessions effectively can significantly enhance the learning experience for IFS Cloud end-users. By following a structured approach—Teach Me, Show Me, Answer Me, Trust It, and Try It—you can ensure that your training sessions are comprehensive, engaging, and effective. This holistic approach not only aids in knowledge retention but also empowers users to leverage the full potential of IFS Cloud in their day-to-day operations.?