The best note from an insurer all year.

Wishing you a wonderful thanksgiving filled with the warmth and happiness of this special holiday!

 These past months have been a tremendous challenge. We are grateful for your business, and wish you health and prosperity this thanksgiving and throughout the coming year. 

Your Empire Life team 

I just got this e-mail, read it and felt compelled to write a note back to my team at Empire. I don't do this often, but here it is...

Hi all,

I just wanted to say Thank you.

Thank you for the nice wishes above.

Thank you for being so easy to work with.

Thank you for putting our clients ahead of your shareholders (because s/h will be taken care of if clients are).

Thank you for a renewal process that is as fair as one can expect in these interesting times.

Thank you for having great, friendly and outcome focussed customer service people.

I know I am critical of insurers when they do the wrong thing for the wrong reasons, but I also try and be fair to highlight when you do the right things and you’re doing much more right than wrong. I also try to share that message when I get the chance.

Keep doing what you’re doing, and acting like you are acting. In other words, keep making me proud to work with you and entrust my clients to your care.

Happy Thanksgiving to all of you, and yours.

Dave

Do you wish you had partners like this to be proud of? I do...You can too...