The Best Community Management Software

Navigating the ever-evolving world of community management software can be a nerve-racking experience for any HOA or condo association. With numerous options promising streamlined operations and enhanced resident experiences, choosing the right fit can be a head-scratcher.?

But worry not! This article will help simplify your decision by delving into three heavyweight contenders: BuildingLink, Condo Control, and ONR. Here’s the showdown:?

?

BUILDINGLINK: THE ESTABLISHED VETERAN

Founded in 1999, BuildingLink boasts a wealth of experience and a strong presence, particularly in the US and Australia. Their comprehensive suite includes Resident, Management, and Front Desk Apps, handling tasks like package management, maintenance requests, and amenity bookings.?

However, some users find the interface a tad dated, lacking modern aesthetics and the intuitive design preferences of today’s tech-savvy residents and managers. Additionally, pricing transparency can be an issue, with setup fees and add-ons like e-voting sometimes hidden in the fine print.

TOP FEATURES:?

??-Resident, Management, and Front Desk Apps

??-Package Management

??-Maintenance Requests

??-Amenity Bookings

?

PROS AND CONS:

??-Pros: Comprehensive suite for property management

??-Cons: Outdated interface; pricing can be steep with additional charges for setup and add-ons

?

CONDO CONTROL: THE COMMUNICATION CHAMPION

Think of Condo Control as the Swiss Army knife of property management software. Their focus lies in simplifying communication and management processes for associations and residents. Features like seamless communication tools, time-saving automation, and a decent resident portal are hallmarks of their offering.?

They shine in customer support, too, with dedicated onboarding specialists and an active online community forum. Condo Control prides itself on transparent pricing, a stark contrast to some competitors. However, while they boast functionality, the user interface might not be the sleekest, potentially impacting resident engagement and overall user experience.

TOP FEATURES:?

??-Resident Portals

??-Digital Bulletin Boards

??-E-Voting

??-Security & Concierge System

??-Mobile App

??-Integration Capabilities

?

PROS AND CONS:

??-Pros: Strong customer support and affordable pricing

??-Cons: May lack advanced features and integrations; user experience could be more polished

?

ONR: THE RISING STAR

The newest addition to this scene, ONR makes a bold entrance with a visually stunning and user-friendly platform. Designed with resident satisfaction and streamlined management in mind, our sleek interface is sure to turn heads. Integrations with major accounting players like CINC and Vantaca solidify our tech-savvy approach.?

And it doesn’t stop there–our feature set includes mass notifications, community CRM, amenity booking, e-voting, and much more, making them a veritable all-in-one solution. Our packages can save associations up to $10,000 annually compared to BuildingLink. However, we still get occasionally teased for our young age, but our growing track record is establishing us as top contenders in the industry.?

TOP FEATURES:?

??– Community CRM

??– Amenity Booking

??– Online Voting

??– Visitor Management

??– Package Tracking

??– Work Orders and Service Requests

?

PROS AND CONS:

??– Pros: Comprehensive feature set, user-friendly interface, and excellent customer support.

??– Cons: Newer in the market, which might concern those looking for a long-established track record

?

GOING DEEPER?

While features and pricing grab attention, delve deeper to understand the software’s underlying philosophy and suitability for your specific needs.

• USER EXPERIENCEIf a modern, intuitive interface is crucial, ONR takes the lead. Consider Condo Control if communication and support are top priorities, even with a less modern aesthetic. For established operations comfortable with a familiar layout, BuildingLink might suffice.

• CUSTOMIZATIONIf extensive customization is essential, BuildingLink offers flexibility. However, ONR and Condo Control provide pre-built solutions that are easier to set up and use quickly.

• INTEGRATIONSAssess your existing tech stack and ensure seamless integration with accounting software, resident apps, and other tools. ONR shines in this aspect with partnerships with key players.

• SCALABILITYConsider your association’s size and potential growth. While BuildingLink caters to large communities, ONR’s scalability promises to adapt as your needs evolve.

Remember, the “best” software is subjective. Evaluate your association’s unique needs, resident demographics, and budget to make an informed decision. Utilize free trials and demos to experience the software firsthand before committing.

?

A Final Comparative Analysis

–BRAND AWARENESS: BUILDINGLINK LEADS THE PACK, THEY’RE THE OGS.?

–USER EXPERIENCE: BUILDINGLINK AND CONDO CONTROL WERE PIONEERS, BUT THEIR INTERFACES HAVEN’T KEPT UP WITH THE TIMES, LEAVING ROOM FOR ONR TO SHINE.

–FEATURES: ONR TAKES THE CROWN WITH THE MOST COMPREHENSIVE SUITE.

–CUSTOMER SUPPORT: IT’S A TIE BETWEEN CONDO CONTROL AND ONR, BUT WE LIKE TO THINK WE HAVE AN EXTRA DASH OF CHARM.

–PRICING: ONR OFFERS UNBEATABLE VALUE, STARTING AT JUST $1,000 PER YEAR.

?

So, what’s the verdict? If you’re after a platform that ticks all the boxes without emptying your wallet, ONR is your best bet. We’ve got the features, the user experience, and the support to keep your community rocking. If you’re still unsure, check out our Why Switch page, which covers some other aspects.

Don’t wait any longer — book a demo today!